Volunteer & Front of House Coordinator

Creative Scotland; City of Edinburgh; On-site; GBP 5,000; Part time

Job summary

An arts organization is seeking a coordinator to recruit and support volunteers for the Edinburgh International Children’s Festival. This role involves managing volunteer training and coordinating activities at the festival, ensuring a great experience for both volunteers and audiences. The position offers a fee of £4,500 for approximately 30 days of work between January and June 2026, and includes flexible working hours.

Qualifications

• Experience in recruitment and coordination of volunteers.
• Ability to manage budgets related to volunteer activities.
• Strong communication and organizational skills.

Responsibilities

• Recruit and support volunteers for the festival.
• Coordinate the Front of House and Volunteer team throughout the festival.
• Assist in managing the setup of box office at venues.

Job description

Recruit, coordinate and support volunteers and front of house for the Edinburgh International Children’s Festival, ensuring a great experience for audiences and volunteers alike.

Key Tasks and Responsibilities

General

• To work with the Senior Producer to recruit and plan a Front of House and Volunteer team for the Edinburgh International Children’s Festival, including the Family Day at the National Museum of Scotland.
• To produce and implement a team-building and training programme for Volunteers and Front of House.
• To coordinate and support the Front of House and Volunteer team throughout the festival period.
• To update Imaginate’s database of Volunteers and Front of House.
• To create a Volunteer and Front of House schedule across the Festival with the Senior Producer.
• To work within the allocated Front of House and Volunteer budget.
• To assist the Festival team as required in the run‑up to the Festival.
• To assist the Senior Producer in managing the setup of the box office at Festival venues.
• To assist Front of House with box office and audience queries and issues when required.
• To ensure that all Health and Safety requirements are adhered to within the Volunteers and Front of House teams.

Volunteers

• To recruit and support Volunteers to satisfy the needs of the Festival.
• To work with the Senior Producer and Festival team to develop the Volunteer programme to meet the requirements of the Festival.
• To coordinate Volunteers for various activities at Festival venues, including performances and all Festival delegate events.
• To widen the reach and diversity of Volunteers and update Imaginate’s database.
• To evaluate and report on the Volunteer programme (including financial report) in association with the Head of Marketing.

Front of House

• To assist the Senior Producer in managing the setup of the box office at Festival venues.
• To assist Front of House with box office and audience queries and issues when required.

Fee: £4,500 (Including Holiday Pay)

Dates: 30 days max between Jan – Jun 2026 (Flexible working, equivalent to approx. 2-3 days a week) and 6 days during the Edinburgh International Children’s Festival (30 May – 7 June)

The deadline is Sunday 30 November 2025 at 23:55.