Volunteer Coordinator

Missing People; Camden Town; On-site; GBP 25,000 - 35,000; Full time

Job summary

A charitable organization in Camden Town is seeking a Volunteer Coordinator to support the recruitment, training, and development of volunteers. You will ensure volunteers have a positive experience and assist in managing volunteer records. The ideal candidate should possess excellent interpersonal skills and experience with Volunteer Management Systems. This role is crucial for maintaining high standards in volunteer management and engagement.

Qualifications

• Experience in recruiting, inducting and managing volunteers.
• Ability to engage with remotely based volunteers.
• Confident in using Volunteer Management Systems.

Responsibilities

• Support the recruitment and development of volunteers.
• Manage the Volunteer Management System accurately.
• Provide support and advice for staff managing volunteers.

Skills

Interpersonal skills

IT skills

Time management

Organizational skills

Knowledge of volunteering good practice

Tools

Microsoft Office

Volunteer Management Systems

Job description

Overview

You will support on the delivery of projects focused on ensuring our volunteers receive an exemplar end-to-end volunteer journey, volunteers will feel welcomed and go on to talk positively about volunteering. No matter who or where they are or what they do, your work will ensure people find meaningful opportunities and continue to support our work. You will facilitate the recruitment, training, induction, support and ongoing development of volunteers and support colleagues to manage their volunteers. You will use your excellent interpersonal skills and creativity to inspire volunteers across the charity, while ensuring that we uphold the highest standards in volunteer management.

Responsibilities

• Support the safe recruitment, induction, support and ongoing development of volunteers across the charity, carrying out references and DBS checks. Manage the Missing People's Volunteer Management System, ensuring all records are accurate and up-to-date. Support staff in the management of their volunteers, including providing problem‑solving advice and support in performance issues. Recognise and report any safeguarding concerns.
• You must have the right to work in the UK. The person specification in the job description provides full details of what we are looking for, including experience of recruiting, inducting and managing volunteers; experience of successfully engaging with volunteers who are based remotely; and experience using Volunteer Management Systems e.g. Volunteero.

Abilities, Skills and Knowledge

• Excellent inter‑personal skills and the ability to support new projects and initiatives, working collaboratively with colleagues; ability to support others to implement effective volunteer management processes, e.g. recruitment, selection and volunteer support; confident IT skills, particularly with Microsoft Office packages; excellent time management and organisational skills, including keeping accurate and comprehensive records; sound knowledge of volunteering good practice.

About Missing People

Missing People exists to ease the heartache experienced by those missing someone, and to help people who are away from home find their way back to safety. Our vision is for every missing child, adult and family left behind to find help, hope and a safe way to reconnect. We are a non‑judgemental, highly skilled team of staff and volunteers working for everyone who needs us. We provide free, confidential support, help and advice by phone, email, text and live chat. We coordinate a UK‑wide network of people, businesses and media to join the search for the estimated 170,000 people who go missing each year. Missing People aims to put people with lived experience at the heart of our work, amplifying their voices to achieve change. Working for Missing People means living our values. It's a place where people are encouraged to ‘let fly’ so you can ‘make things happen’. We know you’re more than just a job title, and ‘be human’ is an important value here.

Candidate Experience

You may also have experience in the following: Volunteer Management, Volunteer Coordinator, Charity, Charities, Volunteer Programme Lead, Volunteering, Volunteering Officer, Volunteering Coordinator, Volunteer Engagement, Voluntary Sector etc.