Volunteer Admin - Data Governance

South West London and St Georges Mental Health NHS Trust; City Of London; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A local mental health organization in London is seeking a Data Governance Administrative Volunteer to assist with information requests and data protection processes. This role offers flexible working, including remote options, and provides valuable experience in NHS administrative processes. Candidates should be organized, detail-oriented, and possess basic IT skills. This opportunity is perfect for those looking to gain insights into the field while supporting service users and staff.

Qualifications

• Reliable and consistent with a proactive attitude.
• Strong written and verbal communication skills.
• Basic IT skills and willingness to learn new systems.
• Comfortable interacting with people from diverse backgrounds.

Responsibilities

• Log, track, and respond to information requests.
• Assist with document management and internal systems.
• Collaborate with the Data Governance team for compliance.

Skills

Organisational skills

Attention to detail

Basic IT skills

Communication skills

Job description

Job summary

Are you organised, detail-oriented, and interested in supporting data protection and transparency? Join us as a Data Governance Administrative Volunteer, where you'll support with information requests. This is a great opportunity to gain experience in NHS administrative processes and contribute to safeguarding sensitive data while supporting both staff and service users.

Career Progression pathways and development opportunities

We're committed to supporting volunteers in achieving their career goals. This role offers a pathway into Bank positions and includes access to ongoing training in key areas such as Safeguarding, Health and Safety, and Equality and Diversity. Volunteering with us provides valuable experience that can support progression into paid employment, and we're happy to provide references for volunteers who complete their volunteering.

Main duties of the job

As a Data Governance Administrative Volunteer, you'll help log and track information and access requests, support document management, and assist with maintaining the microfiche library. You'll work closely with the Data Governance team to ensure compliance with policies and procedures, while maintaining confidentiality and accuracy. This role suits someone who is organised, IT‑literate, and able to work independently.

Flexible working

This role offers flexibility with one consistent weekday (Monday to Friday) each week, and the option to work remotely from home as well as at Tolworth Hospital when confident to do so. Volunteers must undergo reference and ID checks and complete mandatory training before starting the role. Interviews are due to take place November 2025.

About us

We are Proud to Belong at South West London and St George's Mental Health NHS Trust. We have expert services, a rich history and a clear commitment to providing the best quality care for those with mental ill-health. The Care Quality Commission already rates our services as ‘good’ – we aspire to be ‘outstanding’.

This is a great time to join us. We are transforming the way we care for our communities to support our mission of Making Life Better Together. We have built two brand new mental health facilities at Springfield University Hospital, which are amongst the best in the world. More developments are planned across our sites and services as we invest a further £120m to upgrade and modernise our estate by 2027.

We are inclusive and diverse and strive to be actively anti‑racist. We want to attract people from all backgrounds and experiences to enrich the work we do together. We are proud to co‑produce and involve our local communities in all that we do.

About our location

Tolworth Hospital, Surbiton

Tolworth is undergoing a major transformation to create modern facilities for five new wards, a central plaza, and a caf. It is close to the A3, Tolworth station, and a short bus ride from Surbiton station, with fast connections to Clapham Junction and London Waterloo.

Job responsibilities

As a Data Governance Administrative Volunteer, you’ll support the Trust’s commitment to data protection and transparency by helping log, track, and respond to information requests.

You’ll assist with document management, maintain internal systems, and collaborate with the Data Governance team to ensure compliance with policies.

This role requires attention to detail, good communication skills, and the ability to work independently in a supportive environment.

All public‑facing roles require a proportionate level of English language proficiency for written and verbal communication. The Trust is required to verify the results of certain English‑language competency tests. When the fluency duty is met by the provision of a sign‑language interpreter, the interpreter should be registered with the National Registers of Communication Professionals working with Deaf and Deafblind People (NRCPD).

Person Specification

Essential

• Reliable and consistent, with a proactive attitude.
• Strong written and verbal communication skills.
• Basic IT skills and willingness to learn new systems.
• Comfortable interacting with people from diverse backgrounds.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

South West London and St Georges Mental Health NHS Trust

Trust Sites
London
SW17 7DJ

Employer’s website: (not provided)