Voids Manager

Cardo; Crawley; On-site; GBP 45,000 - 55,000; Full time

Job summary

A building maintenance services provider in Crawley is seeking a Voids Manager to oversee the management of void properties within their social housing portfolio. The role requires strong experience in voids management and a full UK driving licence. You'll coordinate repairs and maintenance, manage budgets, and ensure compliance with health and safety regulations. Join a company that values innovation and inclusivity.

Benefits

Inclusive workplace

Equity in opportunities

Focus on diversity and innovation

Qualifications

• Proven experience in voids or property management, preferably within social housing.
• Full UK driving licence.
• Strong knowledge of housing maintenance, void processes, and lettable standards.
• Experience managing contractors and in-house teams.

Responsibilities

• Manage the voids process from tenancy termination to re-let.
• Coordinate inspections, repairs, and maintenance works.
• Liaise with contractors and housing officers.
• Monitor and report on KPIs related to voids.
• Develop strategies to reduce re-let times and improve tenant satisfaction.
• Manage budgets and ensure cost control measures are in place.
• Ensure compliance with health and safety regulations.
• Maintain accurate records of voids.

Skills

Voids management experience

Project management skills

Organizational skills

Analytical skills

Communication skills

Budget management

Job description

About Cardo Group

Cardo Group is a leading provider of building maintenance and improvement services to social housing providers and public bodies across the UK. With over 1,000 colleagues operating in South Wales, the South West, London, the South East, the Midlands, and Scotland, we continue to expand with ambitious plans for nationwide growth.

We deliver a comprehensive range of services tailored to the needs of our clients and their residents, including:

• Retrofit and energy efficiency upgrades
• Responsive repairs, voids, and disrepair (including damp & mould)
• Compliance and statutory servicing
• Refurbishment and project works
• Mechanical and electrical (M&E) services
• Commercial building maintenance
• Planned maintenance aligned to the Decent Homes Standard

At the heart of our work is a commitment to delivering high-quality services that improve homes and enhance lives.

We are currently looking for a Voids Manager to join our team in Crawley.

Contract

Please note this is on a 3 Month FTC.

You will oversee the end-to-end management of void properties within our social housing portfolio.

The successful candidate will be responsible for ensuring properties are turned around efficiently and cost-effectively, minimising void periods, and maintaining high standards of quality and compliance.

Main duties involve

• Manage the voids process from tenancy termination to re-let, ensuring timely and cost-efficient property turnaround.
• Coordinate inspections, repairs, and maintenance works required to bring void properties up to a lettable standard.
• Liaise with contractors, internal maintenance teams, and housing officers to ensure timely delivery of void works.
• Monitor and report on key performance indicators (KPIs) such as void turnaround time, cost, and property condition.
• Develop and implement strategies to reduce re-let times and improve tenant satisfaction.
• Manage budgets and ensure cost control measures are in place and adhered to.
• Ensure compliance with all health and safety regulations, housing standards, and legislative requirements.
• Maintain accurate records of voids and produce regular reports for senior management.
• Lead and support a team of surveyors, supervisors, and operatives involved in void works.

Key Skills & Experience

• Proven experience in voids or property management, preferably within social housing
• Full UK driving licence.
• Strong knowledge of housing maintenance, voids processes, and lettable standards.
• Experience in managing contractors and in-house teams.
• Excellent project management, organisational, and communication skills.
• Strong analytical and problem-solving abilities.
• Ability to manage budgets and control costs effectively.
• Knowledge of relevant health and safety and housing regulations.

Why Join Cardo Group?

At Cardo Group, we are growing, evolving, and building a stable foundation for long-term success. When you join us, you become part of a forward-thinking company that values innovation, integrity, and inclusivity.

We are dedicated to creating an inclusive workplace where everyone feels valued, respected, and empowered to succeed. We recognise that diverse perspectives strengthen our business, drive innovation, and help us better serve the communities we work with.

✅ Equity – We ensure fair opportunities for growth and success, removing barriers that may stand in the way.

✅ Diversity – We embrace different backgrounds, experiences, and viewpoints, knowing that diversity fuels creativity and progress.

✅ Inclusion – We foster a culture where every team member has a voice and feels a true sense of belonging

At Cardo Group, EDI is more than a policy, it’s part of who we are. We actively promote an environment where all individuals, regardless of race, gender, age, ability, sexual orientation, or background, can thrive.

Join us and be part of a company that values you—exactly as you are.