Void Supervisor | Watford Area

VIVO Defence; Watford; On-site; GBP 35,000 - 45,000; Full time

Job summary

A facilities management company in Watford seeks a Supervisor for Housing Repairs & Maintenance. You will lead the delivery of repairs, manage subcontractors, and ensure compliance. The ideal candidate has supervisory experience, a relevant technical qualification, and strong interpersonal skills. Benefits include a company van, 25 days annual leave, and a competitive pension scheme.

Benefits

Company van & fuel card

25 days annual leave plus bank holidays

Life assurance policy

6% employer matched pension contribution

Excellent career progression opportunities

Qualifications

• Proven experience as a Supervisor in Housing Repairs & Maintenance.
• Desirable: HNC or equivalent in a technical or trade-related field.
• Strong understanding of Schedule of Rates and compliance.

Responsibilities

• Lead the day-to-day delivery of responsive repairs and void preparation.
• Manage service partners and sub-contractors for high standards.
• Monitor performance and drive efficiency.

Skills

Supervisor experience in Housing Repairs & Maintenance

Managing contractors

Strong understanding of compliance

Interpersonal communication

Education

HNC or equivalent in a technical or trade-related field

Job description

Who we are

VIVO provides facilities management and accommodation maintenance for the UK military and its partners. VIVO embodies both experience and innovation.

What we do

We put our Customers and Families First. They are the driving force behind everything we do. We drive forward improvements for them to ensure the service they receive, whether reactive repairs or a major project, is completed safely and on time. We have 4 core values: open, caring, agile and collaborative. These are at the heart of everything we do.

Contract

Full Time, Permanent

Location

Watford Area, including travel to Bushey & Northwood

Working Hours

40 hours per week, Monday to Friday

About the role

In this role, you will lead the day-to-day delivery of responsive repairs and void preparation, with the freedom to bring your ideas and experience to life. You will be responsible for managing our service partners and sub-contractors, ensuring the delivery of responsive repairs and void works that meet the highest standards of safety, compliance, and customer satisfaction. You will own your outcomes, monitor performance, drive efficiency and ensure operational excellence. Working closely with the Delivery Manager, you will tackle challenges, celebrate wins and maintain service continuity.

What you’ll need

Proven experience as a Supervisor in Housing Repairs & Maintenance, ideally managing contractors and service partners. A HNC or equivalent in a technical or trade-related field is desirable, as is a strong understanding of Schedule of Rates, compliance and contract management. You will be confident managing service partner performance with both professionalism and care. You should be comfortable with both digital systems and interpersonal communication. At VIVO, we live by our values: flexibility, communication, pride, trust, innovation and care. If these speak to you you’re already a great fit.

What we offer

• Company van & fuel card
• 25 days annual leave plus bank holidays
• Life assurance policy
• 6% employer matched pension contribution
• Excellent career progression opportunities

EEO & Inclusive Employment

At VIVO, we are committed to building a diverse and inclusive organisation that supports the needs of all. We make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are proudly a Disability Confident Leader and encourage disabled applicants who meet the minimum criteria for the job to apply.