Void Manager

Fortus Recruitment; Twickenham; On-site; GBP 30,000 - 40,000; Full time

Job summary

A property management company in the UK is seeking a proactive Void Manager to manage the efficient turnaround of empty homes. The successful candidate will be responsible for overseeing the entire void process, ensuring properties are inspected, repaired, and re-let promptly while maintaining high-quality standards. Strong organisational skills and experience in property management are essential for this role, which aims to minimise void periods and maximise tenant satisfaction.

Qualifications

• Experience in property management or related field.
• Strong organisational and communication skills.
• Ability to work proactively and manage multiple tasks.

Responsibilities

• Manage the end-to-end voids process, from tenancy termination through to property handover.
• Coordinate inspections, works orders, contractors, and internal teams to ensure timely completion.
• Monitor performance targets, budgets, and compliance with health & safety and housing regulations.
• Maintain accurate documentation, schedules, and reporting systems.
• Identify operational improvements and implement best practice procedures.
• Support tenant liaison during move-out and move-in stages.

Job description

About the Role

We are seeking an organised, proactive, and solution-focused Void Manager to oversee the efficient turnaround of void properties within the TW & KT Postal area. You will be responsible for ensuring empty homes are inspected, repaired, and re-let promptly—maintaining high-quality standards while minimising void periods and maximising customer satisfaction.

Key Responsibilities

• Manage the end-to-end voids process, from tenancy termination through to property handover.
• Coordinate inspections, works orders, contractors, and internal teams to ensure timely completion.
• Monitor performance targets, budgets, and compliance with health & safety and housing regulations.
• Maintain accurate documentation, schedules, and reporting systems.
• Identify operational improvements and implement best practice procedures.
• Support tenant liaison during move-out and move-in stages.