Voice Services Senior Engineer (XN07)

Leeds Teaching Hospitals; Leeds; On-site; GBP 40,000 - 50,000; Full time

Job summary

A major health service provider in Leeds is seeking a telecommunications engineer to manage the Telecoms Workshop and lead a team. The candidate will focus on maintaining operational standards and resolving communication issues in a clinical environment. Ideal applicants will have a degree in telecoms or equivalent experience and proficiency in systems like Unify Openscape. This role offers a supportive and dynamic work environment with the opportunity for career growth.

Qualifications

• Degree or equivalent experience in a telecoms-related discipline.
• Mature, flexible, and highly motivated approach to work.
• Good organizational skills and logical problem-solving abilities.

Responsibilities

• Manage day-to-day operations of the Telecommunications Workshop.
• Lead a team of engineers for system maintenance and support.
• Resolve communication issues promptly.

Skills

Effective communication

Problem solving

Teamwork

Time management

Organizational skills

Education

Degree in Telecoms related discipline

Tools

Unify Openscape 4000

VoIP systems

Job description

Areyou ready to use your telecommunications engineering skills in a way that makesa positive impact on peoples lives? If so, we have a fantastic opportunity tobecome a member of our Telecoms team within the Leeds Teaching Hospitals NHSTrust.

Reportingto the Telecoms Manager your role will focus on leading a team of engineers toensure systems are maintained and supported to Trust standards

Inreturn, we can offer you a varied, interesting, and challenging role working aspart of a fantastic team and offering all the support you need to learn at paceand achieve your career ambitions.

Main duties of the job

You will take responsibility for managing the day-to-day operations of the Telecommunications Workshop and a small team of engineers which form part of it. The post holder will apply their extensive knowledge in telecommunications networks & Wide Area radio paging communications to ensure the numerous clinical and administrative functions are able to function efficiently and any communication issues are resolved quickly. The post holder will take the lead on more demanding support issues or projects.

You will be supported to work within established standards and best practices, contributing to the continuous improvement of Telecoms services.

About us

DIT at LTHT is a highly motivated and inclusive place to work. We hold our Leeds Way Values in high esteem and respect all colleagues. Within the trust we are always looking to improve and give the best service possible, and we are looking for individuals with the same drive to join us.

DIT look after the Trusts information technology, responsible for delivering and embedding the latest digital innovations, finding the right hardware and software to meet business needs, turning information into insight and everything in between. Its an exciting time to join us, as we offer varied and rewarding opportunities.

Wed love to consider your application if you want to be a part of delivering operational services that allow patients to be treated effectively across Leeds.

Please note that if you are applying for a fixed term position, should funding be available to support there may be a possibility of the position becoming permanent.

Leeds Teaching Hospitals is committed to our process of redeploying 'at risk' members of our existing workforce to new roles. As such, all our job adverts are subject to this policy and we reserve the right to close, delay or remove adverts while this process is completed. If you do experience a delay in the shortlisting stage of the recruitment cycle, please bear with us while this process is completed, and contact the named contact if you have any questions.

Job responsibilities

Please see supporting documents for full JobDescription with further information on requirements of the role, thedepartment and workflows and full person specification.

Person Specification

Qualifications

• A degree or equivalent experience in a Telecoms related discipline

Skills & behaviours

• Mature, Flexible and Highly Motivated approach to work.
• Able to communicate effectively with a wide range of people.
• Able to keep cool under pressure and capable of prioritising tasks.
• Reliable team player, but also able to work on own initiative.
• Accurately estimating how long jobs should take.
• Good organisational skills
• Logical approach to problem solving.

Other

• Able to fulfil Occupational Health requirements for the post (with reasonable adjustments if necessary), including clearance on blood borne viruses in compliance with Trust Policy

Experience

• Proficient programming Unify Openscape 4000.
• Experience of working with VoIP systems
• Knowledge of voice data cabling
• A good understanding of component level electronics
• A good understanding of a large enterprise telecoms environment, including deployment of resilient, wide area communications
• PABX Programming
• Electronics Experience
• Experience gained in a Health environment.
• Understanding of wider NHS health community.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.