VodafoneThree - Senior Commercial Manager

Vodafone Group; Farnborough; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading telecommunications company is seeking a Senior Commercial Contract Manager in Farnborough or Bristol. The role focuses on managing customer relationships, optimizing the performance of contracts, and navigating complex negotiations. Strong experience in commercial contract management is required, with MOD/Defence experience preferred. This full-time position offers excellent salary and benefits including bonuses and time off.

Benefits

Bonuses

Up to 28 days off plus bank holidays

Paid time for charity work

Discounts and vouchers

Pension plan

Qualifications

• Substantial experience in Commercial and Contract Management.
• MOD/Defence experience managing DEFCONs, CDRLs & JSPs.
• Strong decision making with conflicting priorities.

Responsibilities

• Manage customer relationships pre-sales and in-life.
• Optimize the commercial performance of contracts.
• Drive margin and revenue improvement activities.

Skills

Commercial and Contract Management

Negotiation skills

Leadership

Risk Management

People Management and Development

Job description

Location: Farnborough or Bristol (Onsite) Salary: Excellent basic salary plus bonus and Vodafone benefits Working Hours: Full time 37.5 hours per week – Mon to Fri

Who We Are

We’re here to build a network the UK can count on – one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online – we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future’s being built – today.

We’re creating more than the UK’s best network. We’re helping close the digital divide, empower communities and drive meaningful progress.

We believe that everyone should feel they belong. Whoever you are and whatever your story, there’s space for you here. We’re building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves.

You’ll join a team that genuinely cares – about each other, about our customers, and about the future we’re building. From day one, you’ll be welcomed, valued and encouraged to bring your whole self to work.

Why VodafoneThree

Join us and you’ll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last.

We’re not just expanding connectivity; we’re reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country.

You’ll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you’ll be helping to build a future that works better for everyone.

We move at pace, because what we’re building matters – and we’re learning as we go. We’re proud of the progress we’ve made, but we’re just getting started.

Join Vodafone Business Security Enhanced and strengthen the cyber security of the UK's Critical National Infrastructure and public sector organisations.

What you’ll do

As a Senior Commercial Contract Manager you will have the opportunity to be at the front and centre of the relationship with existing and prospective VBSE customers, with a main focus on the In-Life/post-contract award aspects of the role.

The role will require you to work collaboratively with many different areas of the Business including Sales, Product, Solution, Legal, Finance and Technology; provide commercial thought leadership and decision making; and to work directly with our customers and occasionally with suppliers.

The role would suit candidates who have a demonstrable ability to: understand a variety of complex commercial and contractual models; use available data and appropriate assumptions in order to make informed decisions; negotiate pragmatically at all levels in an organisation; and identify and create value from challenging commercial issues.

The Commercial Contract Management team manages all the commercial and contractual aspects of the contract lifecycle of all Vodafone Business Security Enhanced (VBSE) customers:

• Pre-sales: Helping our sales teams to win new business at profitable margins
• Handover: Ensuring that business is contracted correctly; risk is understood and mitigated; and that contractual obligations are clear and handed over to appropriate teams for execution
• In-Life: Optimising the commercial performance of the contract (including change and exit management); managing commercial disputes; and driving margin and revenue improvement activities
• Extension or Renewal: Securing timely renewal of the contract whilst minimising erosion of revenue and margin

Who you are

• Substantial experience in Commercial and Contract Management
• MOD/Defence experience, particularly managing DEFCONs, CDRLs & JSPs from a contractual perspective.
• Proven leadership working with customers, internally and externally, and a strong appreciation of sales processes and methodologies
• Consistent delivery of exceptional results through matrix team structures
• Strong decision making with the ability to balance conflicting priorities
• Proven highly complex negotiation skills with internal and external customers up to C level including dispute management
• Strong leadership of risk, able to identify most appropriate mitigation actions to reduce Vodafone’s exposure
• Proven People management and development skills
• Must hold or be eligible for DV Clearance

Worried that you don’t meet all the desired criteria exactly?

We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.

What we offer

We care about our people’s success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top-notch parental leave policies.

Need to know

We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website (https://careers.vodafone.com/uk/applying-to-us/) for guidance.

We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements.

During the interview, we want you to rely on your own knowledge and skills to show us who you really are—your personality, creativity, and abilities. Above all, we’re looking for authenticity and can’t wait to get to know the real you.

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