Vocational Technical Policy Manager

Government Recruitment Service; Swansea; On-site; GBP 41,000 - 50,000; Full time

Benefits offered by this job

Civil Service Pension 28.97%

25 days annual leave + holidays

Flexible working

Job summary

The Government Recruitment Service seeks a Vocational Technical Policy Manager in Swansea to lead the vocational driver testing and training policy, ensuring quality and standards across the service.

You will collaborate with internal teams, industry partners and external stakeholders to translate policy, legislation and regulations into effective services and provide trusted advice to support decision making.

Qualifications

• Leadership experience in policy or service delivery.
• Ability to engage with internal and external stakeholders.
• Strong understanding of policy and regulatory requirements.

Responsibilities

• Work with the Head of Vocational Policy to develop the vision for vocational driver testing and training policy and standards and ensure this is effectively communicated to the immediate and wider policy and service teams and relevant key stakeholders.
• Design and develop the vocational testing and training service from inception of legislation through to implementation and if necessary, closure; ensuring that the customer is at the heart of any decision making. Working with the Service Team, ensure that the business benefits these developments were designed to bring are achieved.
• Define the standards, quality, expectations, service levels and any required process specifications for the vocational driving test and associated products ensuring that operational or delivery staff and/or third‑party partners understand what is required of them to enable them to deliver often complex requirements.
• With the Senior Management Team provide leadership and guidance to a range of stakeholders by establishing and building strong partnerships and encouraging collaborative working with the wider service team and key stakeholders (internal and external).
• Represent the DVSA at key stakeholder meetings as subject matter expert to enhance and strengthen the Agency’s profile. This could include, but not exclusively, networking events, conferences, and exhibitions.
• Maintain an awareness of external factors (including; industry changes/issues, government initiatives and current and proposed legislation) which impact the service. Communicating such information and any subsequent changes to the Service Manager and subsequently Directing Board.

Skills

Leadership

Stakeholder engagement

Policy interpretation

Regulations awareness

Job description

Can you provide strong leadership while maintaining high standards across vocational driver testing and training?

Have you got the ability to understand customer needs and translate policy, legislation and regulations into effective services?

Are you confident building relationships, influencing stakeholders and working collaboratively with industry partners?

If so, we’d love to hear from you!

This is a key leadership role within the wider Vocational Service team, helping to shape the quality, integrity and standards of vocational driver testing and training.

You will work collaboratively with internal teams and external partners, using your understanding of vocational driver testing and training, customer and industry needs, policy, legislation and regulation to support the delivery of effective and efficient services.

You will also provide advice and influence stakeholders throughout decision and policy‑making processes, helping to ensure vocational testing and training continues to meet the needs of customers and industry.

Joining our department comes with many benefits, including:

• Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here
• 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays a privilege day for the King’s birthday
• Flexible working options where we encourage a great work‑life balance.

Read more in the Benefits section below!

Find out more about what it's like working at DVSA: Working for the Driver and Vehicle Standards Agency, Civil Service Careers

As a Vocational Technical Policy Manager, you will play a key leadership role in shaping the quality, integrity and standards of vocational driver testing and training.

You will work with internal teams, industry representatives and external partners to understand customer needs and ensure services align with relevant policy, legislation and regulations.

You will provide trusted advice, influence stakeholders and contribute to effective decision and policy‑making, helping to ensure vocational driver testing and training services are efficient, effective and continue to meet the needs of customers and industry.

As technical lead, your responsibilities will include, but aren’t limited to:

• Work with the Head of Vocational Policy to develop the vision for vocational driver testing and training policy and standards and ensure this is effectively communicated to the immediate and wider policy and service teams and relevant key stakeholders.
• Design and develop the vocational testing and training service from inception of legislation through to implementation and if necessary, closure; ensuring that the customer is at the heart of any decision making. Working with the Service Team, ensure that the business benefits these developments were designed to bring are achieved.
• Define the standards, quality, expectations, service levels and any required process specifications for the vocational driving test and associated products ensuring that operational or delivery staff and/or third‑party partners understand what is required of them to enable them to deliver often complex requirements.
• With the Senior Management Team provide leadership and guidance to a range of stakeholders by establishing and building strong partnerships and encouraging collaborative working with the wider service team and key stakeholders (internal and external).
• Represent the DVSA at key stakeholder meetings as subject matter expert to enhance and strengthen the Agency’s profile. This could include, but not exclusively, networking events, conferences, and exhibitions.
• Maintain an awareness of external factors (including; industry changes/issues, government initiatives and current and proposed legislation) which impact the service. Communicating such information and any subsequent changes to the Service Manager and subsequently Directing Board.

Great line management is important to us as an organisation, and we will equip and support line managers to develop the skills set out in the Civil Service Line Management Standards.

For further information on the role, please read the role profile. Please note that the role profile is for information purposes only - whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process.

Proud member of the Disability Confident employer scheme

Vocational Technical Policy Manager

Company: Government Recruitment Service Salary: £45,900 to £45,900 a year Hours: Full-time Location: Swansea Job type: Permanent Posting date: 2 Nov 2026 Closing date: 15 Nov 2026

Summary

Can you provide strong leadership while maintaining high standards across vocational driver testing and training?

Have you got the ability to understand customer needs and translate policy, legislation and regulations into effective services?

Are you confident building relationships, influencing stakeholders and working collaboratively with industry partners?

If so, we’d love to hear from you!

This is a key leadership role within the wider Vocational Service team, helping to shape the quality, integrity and standards of vocational driver testing and training.

You will work collaboratively with internal teams and external partners, using your understanding of vocational driver testing and training, customer and industry needs, policy, legislation and regulation to support the delivery of effective and efficient services.

You will also provide advice and influence stakeholders throughout decision and policy‑making processes, helping to ensure vocational testing and training continues to meet the needs of customers and industry.

Joining our department comes with many benefits, including:

• Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here
• 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays a privilege day for the King’s birthday
• Flexible working options where we encourage a great work‑life balance.

Read more in the Benefits section below!

Find out more about what it's like working at DVSA: Working for the Driver and Vehicle Standards Agency, Civil Service Careers

As a Vocational Technical Policy Manager, you will play a key leadership role in shaping the quality, integrity and standards of vocational driver testing and training.

You will work with internal teams, industry representatives and external partners to understand customer needs and ensure services align with relevant policy, legislation and regulations.

You will provide trusted advice, influence stakeholders and contribute to effective decision and policy‑making, helping to ensure vocational driver testing and training services are efficient, effective and continue to meet the needs of customers and industry.

As technical lead, your responsibilities will include, but aren’t limited to:

• Work with the Head of Vocational Policy to develop the vision for vocational driver testing and training policy and standards and ensure this is effectively communicated to the immediate and wider policy and service teams and relevant key stakeholders.
• Design and develop the vocational testing and training service from inception of legislation through to implementation and if necessary, closure; ensuring that the customer is at the heart of any decision making. Working with the Service Team, ensure that the business benefits these developments were designed to bring are achieved.
• Define the standards, quality, expectations, service levels and any required process specifications for the vocational driving test and associated products ensuring that operational or delivery staff and/or third‑party partners understand what is required of them to enable them to deliver often complex requirements.
• With the Senior Management Team provide leadership and guidance to a range of stakeholders by establishing and building strong partnerships and encouraging collaborative working with the wider service team and key stakeholders (internal and external).
• Represent the DVSA at key stakeholder meetings as subject matter expert to enhance and strengthen the Agency’s profile. This could include, but not exclusively, networking events, conferences, and exhibitions.
• Maintain an awareness of external factors (including; industry changes/issues, government initiatives and current and proposed legislation) which impact the service. Communicating such information and any subsequent changes to the Service Manager and subsequently Directing Board.

Great line management is important to us as an organisation, and we will equip and support line managers to develop the skills set out in the Civil Service Line Management Standards.

For further information on the role, please read the role profile. Please note that the role profile is for information purposes only - whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process.

Proud member of the Disability Confident employer scheme

About Disability Confident Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.

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