VM Manager - UK and ROW

ME AND EM LIMITED; Greater London; On-site; GBP 42,000 - 62,000; Full time

Benefits offered by this job

33 days annual leave (full time)

Birthday day off

Pension scheme

Group Life Insurance

Employee Assistance Programme (EAP)

Length of Service Award

Refer a Friend Scheme

Staff uniform

Staff discount

Annual Volunteer Day

Cycle to Work Scheme

Tech Scheme

Eye Care Vouchers

Real Living Wage Employer

Job summary

ME+EM seeks a VM Manager to lead VM implementation across UK and ROW locations, ensuring brand styling is reflected in outfits, head-to-toe looks and seasonal activations. The role coordinates VM projects, including pop ups and events, and collaborates with merchandising to determine ranges and shop presentation.

The ideal candidate has managerial VM experience in luxury fashion, with strong organizational and communication skills, plus willingness to travel across the UK and ROW to refresh

Qualifications

• Experience in a managerial VM role within women's contemporary/luxury fashion, multi-site.
• Proficient in elevated VM styling and window treatments.
• Strong organizational and communication skills; cross-functional collaboration.
• Willingness to travel to UK/ROW stores and openings.
• Familiar with Adobe Suite and CAD software.

Responsibilities

• Create VM guidelines for each product drop across UK and ROW locations with Head of Visual.
• Attend monthly/bi-monthly ranging meetings to determine store range plans.
• Set up monthly Head Office Concept Store mockups using the range plan.
• Implement monthly VM floor refreshes across multi-site locations with Assistant VM.
• Attend weekly retail feedback meetings to discuss performance and opportunities.
• Liaise with Merchandising on product delays and schedules to keep VM guidelines accurate.
• Lead creative styling of head-to-toe looks for mannequins and front facers reflecting brand pillars.
• Create monthly front facer styling decks for stores and concessions.
• Collaborate with Head of Visual on store windows UK/ROW and align displays with collection launches.
• Support in-store client experience and in-store VM alignment across UK/ROW.
• Maintain VM at local sites weekly, refresh new lines and update stories.
• Work with location stock on hand to keep guidelines cohesive and commercial.
• Travel to regional locations for VM updates and store openings as needed.
• Assist in detailed plans for new store openings showing range plan and layouts.
• Coordinate VM projects including seasonal activations, events, and pop ups.
• Be the UK VM contact for social content shot in store and press/events support.
• Communicate VM updates with Store Managers and teams; keep stakeholders informed.
• Update VM toolkit and supplies; maintain VM tools and maintenance needs.
• Manage inventory of store experience items (flowers, candles, room sprays).
• Attend quarterly Managers and Customer Care product meetings; pre-plan upcoming focus.

Skills

Managerial VM experience

Creative VM styling

Window styling

Organizational skills

Cross-functional collaboration

Communication skills

Travel readiness

Tools

Microsoft Office

Google Workspace

Adobe Suite

CAD software

Job description

Location:Head Office, White City Place, West London

Contract Type: Full time, 37.5 hours per week

About Us:

ME+EM is one of the UK’s fastest-growing luxury fashion brands, with a strong global digital presence and stores across the UK, including London and Edinburgh, alongside concessions within Harrods and Selfridges. We are also continuing our exciting international expansion across the U.S, with new stores opening across key markets.

At ME+EM we are an entrepreneurial, creative, and passionate group of people. We work hard, are enthusiastic to learn and are not afraid to take risks. Everyone contributes to our success at all levels, and that precisely what makes being a member of the team so rewarding.

Our office and stores are always busy and fast paced, but we work just as hard to make sure it’s fun, with social activities and biannual parties. We pride ourselves on being approachable, supportive, and welcoming and ensure that everyone’s hard work is rewarded. It takes all these things to build a strong, successful business and our door is always open to new talent ready to contribute to our growth and evolution.

VM Manager - UK and ROW

Job Title: VM Manager - UK and ROW

Reporting to:Head of Visual

Location:Head Office, White City Place, West London

Contract Type: Full time, 37.5 hours per week

About the Role:

The VM Manager will lead the VM implementation across multi site locations within the UK and ROW . They will oversee the VM guidelines, ensuring the ME+EM brand styling pillars are communicated through outfit building and head to toe looks that are also reflective of the location, client and brand. In addition they will be responsible for the coordination of VM projects, including seasonal activations, pop ups and events.

Responsibilities

• Responsible for the creation of VM guidelines for each product drop across all UK and ROW locations, working alongside the Head of Visual to ensure these reflect both the brand and relevant markets.
• Attend monthly / Bi-monthly ranging meetings with Merchandising to determine range plans for stores. Determine the range based on store size, stock room size, store location, display opportunities and customer demographics.
• Monthly Head Office Concept Store set up. Using the range plan to mock up the Concept Store with upcoming product drops.
• Responsible for implementing monthly VM floor refreshes across multi site locations within the UK with the support of the Assistant VM.
• Attend weekly retail feedback meetings to discuss store performance and what actions can be made to capitalise on footfall, customer requests and consumer trends.
• Liaise weekly with Merchandising on product delays, delivery schedules, recall lists etc to determine the VM guidelines are accurate.
• Responsible for leading the creative styling of head to toe looks for both mannequins and front facers that reflect the brand styling pillars. Ensuring these are updated frequently and always represent the most new and inspiring looks.
• Create monthly front facer styling deck to share with stores and concessions, implementing best practice across London locations to share with the regional stores for inspiration and creative direction.
• Collaboration with the Head of Visual in the ideation and creative of store windows across the UK and ROW, ensuring these are always showcasing the latest collection and are both enticing and inspirational to our customers.
• Work closely with the Head of Visual to continuously elevate the in-store client experience, bringing the brand vision to life and ensuring creative, aspirational product and window displays are aligned across the UK and ROW store portfolio.
• With the support of the Assistant VM, ensure the maintenance of the VM in local sites on a weekly basis, inputting new lines and replacing sold through styles, as well as reworking product stories as needed throughout the month.
• Work with each individual location's stock on hand, to adapt guidelines effectively and ensure product stories are both cohesive and commercial.
• Ability to travel to regional locations across the UK and ROW as needed for VM updates as well as new store openings and refurbishments.
• Support the Head of Visual with the creation of detailed plans for new store openings. Showing the full range plan, product placement, rail capacity and front facer styling.
• Support the Head of Visual with the coordination of VM related projects including seasonal activations, events and UK/ROW brand pop ups.
• The UK VM point of contact for social content being shot in store and support the Head of Visual with any in store, press and events, ensuring VM is inspiring and on brief, with the support of Assistant VM.
• Communicate VM updates effectively with Store Managers and wider Store teams to ensure key stakeholders are aligned and informed.
• Update Head of Visual with VM requirements per store, including VM toolkit and styling supplies. Responsible for maintaining VM tools and communicating any VM maintenance requirements.
• Responsible for inventory and management of store experience items including flowers, candles and room sprays. Consolidating order requests when needed.
• Set up and attend quarterly Managers and Customer Care product meetings, review feedback and pre-plan upcoming product focus in store.
• Support the Head of Visual and Store Design team with any new store openings and refurbishments within the UK and ROW.
• Manage Assistant VM, providing support and guidance. Coach and mentor them to develop their skill set and continuously improve output.
• Engage and develop in-house talent, providing training and inspirational insight into the ME+EM brand and visual aesthetic
• Support the Head of Visual with implementing proven processes and ways of working to reduce friction points and cultivate a collaborative and positive cross functional team culture.

Skills:

• Experience in a managerial VM role within women's contemporary/luxury fashion, preferably in a multi-site environment.
• Experience in elevated and creative VM styling is imperative.
• Experience with window styling and creative treatments preferred.
• Excellent organisational and communication skills are required, as well as the ability to work cross functionally with both internal teams and external partners.
• The ability to work in a fast paced environment is essential.
• Adaptability and problem solving skills.
• Ability to work to tight deadlines effectively.
• Must be able to travel to store locations within the UK and ROW where and when required.
• Proficient in Microsoft Office and Google Workspace, with Adobe Suite / CAD software preferred but not essential.

Employee Benefits:

• 33 days annual leave for full time employees (25 days holiday + 8 bank holidays)

• A day off to celebrate your birthday.

• Pension Scheme

• Group Life Insurance

• Employee Assistance Programme (EAP)

• Length of Service Award

• Refer a Friend Scheme

• Staff uniform for retail employees

• Generous Staff and Friends and Family Discount

• Annual Volunteer Day

• Cycle to Work Scheme

• Tech Scheme

• Eye Care Vouchers

• Real Living Wage Employer

• Employee led committees

• Social events and biannual parties

• Enhanced maternity and paternity package after 2 years of service.

ME+EM is an equal opportunities employer committed to fostering and preserving a culture ofdiversity, equality, and inclusion in our workforce. As an equal opportunities’ employer, we do notdiscriminate against applicants based on race, colour, religion, gender, gender identity orexpression, sexual orientation, national origin, genetics, disability, age, or veteran status. Webelieve that diversity enriches our workforce and strengthens our organisation. Therefore, weencourage minorities, LGBTQ+ candidates, and individuals with disabilities to apply for opportunities within our company.

Please [e-mail] you require any adjustments needed to takepart in this recruitment process.

Please note, due to the large number of applications we receive, we can only reply to those thatare successful to the next stage.