Visualfiles Support Analyst

Computerworld Personnel Ltd; Bristol; Remote; GBP 30,000 - 40,000; Full time

Job summary

A leading IT consultancy is seeking a skilled Visualfiles Support Analyst to work fully remote. In this varied role, you'll support and develop the Visualfiles system, create reports using Power BI and SQL, and enhance IT support processes. Ideal candidates have experience with Visualfiles, excellent communication skills, and a background in professional services. Salary range is £30-£40k plus benefits.

Benefits

25 days holiday plus bank holiday rising over time

Enhanced pension

Bonus scheme

Cycle to work scheme

Health scheme

Qualifications

• Hands-on experience in supporting and developing Lexis Visualfiles.
• Experience within professional services.
• Confident diagnosing and resolving system or integration issues.
• Experience providing IT support in person, over the phone, and via email.

Responsibilities

• Supporting Visualfiles system, developing, maintaining, and optimising workflows and automation within.
• Creating and managing reports and dashboards using tools such as Power BI, SQL, and Excel.
• Providing day-to-day IT support across hardware, software, and applications.
• Managing integrations with third-party tools and platforms.
• Working closely with colleagues to identify opportunities for process improvement.

Skills

Visualfiles Support

Power BI

SQL

Excel

IT support

Communication skills

Job description

Overview

Visualfiles Support Analyst - Fully remote - Salary - £30-£40k + benefits inc bonus

We are looking for a technically skilled, solutions-focused Visualfiles Support Analyst to join a growing IT team in a well-established professional services environment. This is a varied and hands-on role, blending business systems development with day-to-day IT support, and offering the chance to make a real impact on how the organisation works.

Benefits

• 25 days holiday plus bank holiday rising over time
• Enhanced pension
• Bonus scheme
• Cycle to work scheme
• Eye test and flu jabs
• Death in service
• Sickness benefit allowance
• Discount scheme
• Bupa health scheme

Responsibilities

• Supporting Visualfiles system, developing, maintaining, and optimising workflows and automation within.
• Creating and managing reports and dashboards using tools such as Power BI, SQL, and Excel.
• Providing day-to-day IT support across hardware, software, and applications.
• Managing integrations with third-party tools and platforms.
• Working closely with colleagues to identify opportunities for process improvement and implement solutions.

What we’re looking for

• Hands-on experience in supporting and developing Lexis Visualfiles.
• Experience within professional services
• Experience with Power BI and Excel for reporting and analysis.
• Confident diagnosing and resolving system or integration issues.
• Excellent communication skills, able to explain technical concepts clearly to non-technical users.
• Experience providing IT support in person, over the phone, and via email.
• Highly organised, self-motivated, and comfortable managing multiple priorities.

How to apply

If you are interested in this role or looking for something similar, please contact Alex directly on [e-mail]

Application notes

If you are interested in this position please click 'apply'.

Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors.

Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.