Visual Merchandising Manager

Coty SA; Greater London; Hybrid; GBP 55,000 - 75,000; Full time

Benefits offered by this job

Private medical insurance

8% pension plan

Life assurance & income protection

Flexible hybrid working (Omni-Working)

Employee discounts

DEI and sustainability initiatives

Job summary

Coty is seeking a Visual Merchandising Manager for the Prestige Division based in SW19 Wimbledon, with 2-3 days in the office. You will lead VM and Store Design across the UK & Ireland, translating global brand vision into impactful retail experiences for prestige beauty brands such as Gucci, Burberry, Chloe, Hugo Boss and Marc Jacobs.

You will manage projects from concept to installation, coordinate with Marketing, Sales, Supply Chain and external agencies, and ensure execution aligns with

Qualifications

• Extensive experience in Visual Merchandising, Store Design or Retail Design.
• Experience within beauty, luxury beauty or premium retail environments.
• Proven experience managing multiple projects and complex stakeholder networks simultaneously.
• Strong understanding of retail production processes, materials and manufacturing techniques.
• Experience managing external suppliers, agencies and retailer relationships.
• Forecasting, reporting, invoicing and purchase order management experience.
• Advanced Microsoft Office skills including PowerPoint and Excel.
• Adobe Creative Suite experience including Photoshop, Illustrator and InDesign is desirable.
• Ability to read and interpret CAD drawings and manufacturing specifications.
• Understanding of 3D design processes and architectural renders.
• Excellent attention to detail combined with a proactive, solution-oriented mindset.

Responsibilities

• Lead VM and Store Design projects from brief to final installation, ensuring delivery on time and within budget.
• Coordinate new product launches, stand updates and retailer activations while maintaining consistency across consumer touchpoints.
• Oversee production, prototyping, material specifications and implementation logistics.
• Collaborate with Marketing, Sales, Supply Chain and Global teams to deliver integrated launches and activations.
• Develop VM planograms, launch toolkits and monthly execution guidelines for field teams and retail partners.
• Coach field teams to ensure in-store excellence across locations.

Skills

Visual Merchandising

Store Design

Retail Design

Stakeholder Management

Forecasting & Reporting

PowerPoint & Excel

Adobe Creative Suite

CAD Reading

Manufacturing Techniques

Vendor & Agency Management

Attention to Detail

Tools

Microsoft Office (PowerPoint, Excel)

Adobe Creative Suite (PS, AI, InDesign)

CAD Software

Job description

VISUAL MERCHANDISING MANAGER – PRESTIGE DIVISION

RETAIL DESIGN & VISUAL MERCHANDISING

SW19 – Wimbledon (2 to 3 days per week in the office)

Bring luxury beauty experiences to life across some of the world's most iconic prestige brands. As part of Coty's Prestige Division, you will play a key role in translating global vision into impactful, commercially successful retail experiences across the UK & Ireland. This role combines creativity, project management, operational excellence and stakeholder collaboration to deliver best-in-class visual merchandising across every retail touchpoint.

THE ROLE

OPTIMIZE, ENABLE, INNOVATE!

As our Visual Merchandising Manager, you will be responsible for delivering outstanding Visual Merchandising and Store Design projects across the Prestige portfolio, ensuring launches, stand updates, seasonal activations and permanent installations are executed with excellence.

You will lead projects from concept through execution for brands including Gucci, Burberry, Chloé, Hugo Boss and Marc Jacobs, alongside many other prestigious beauty and fragrance brands.

You are an experienced Visual Merchandising professional who understands the UK & Ireland retail landscape and thrives in a fast-paced environment. Combining creativity with strong project management and operational expertise, you will transform global brand vision into locally relevant, commercially impactful executions that elevate the consumer experience while protecting brand equity.

Deliver Exceptional Retail Experiences

• Lead the design, project management and implementation of permanent and temporary Visual Merchandising executions across the UK & Ireland.
• Translate global brand vision into locally relevant retail experiences that drive engagement, brand equity and commercial performance.
• Deliver new product launches, stand updates and retailer activations while maintaining consistency across all consumer touchpoints.
• Support new door openings and retailer launches, coordinating stakeholders and ensuring seamless execution.
• Create customer-centric retail concepts that elevate the shopper journey and strengthen brand presence.
• Integrate sustainability principles into all Visual Merchandising initiatives, from concept and production through to end-of-life planning.

Manage Projects, Budgets & Operational Excellence

• Manage VM & Store Design projects from brief through to final installation, ensuring delivery on time and within budget.
• Own allocated CAPEX and OPEX budgets, including forecasting, reporting, invoice management and purchase order processes.
• Coordinate external agencies and suppliers, ensuring quality, efficiency and compliance with brand standards.
• Oversee production, prototyping, material specifications and implementation logistics.
• Conduct regular store visits to evaluate execution standards and identify opportunities for continuous improvement.
• Support maintenance programmes to ensure retail environments consistently reflect prestige brand standards.

Collaborate to Drive Best-in-Class Execution

• Partner closely with Marketing, Sales, Supply Chain, Commercial Excellence, Creative and Global teams to deliver integrated launches and activations.
• Develop VM planograms, launch toolkits and monthly execution guidelines for field teams and retail partners.
• Brief internal design teams and external agencies clearly and effectively to optimise timelines, quality and efficiency.
• Build strong relationships with retailers, suppliers and agencies to ensure seamless delivery and accelerated approval processes.
• Support training and coaching of field teams to ensure consistent in-store excellence across all locations.
• Act as a brand ambassador, building trusted partnerships that strengthen Coty's reputation with retail partners.

YOU ARE A COTY FIT

You are passionate about Beauty, Retail Design and creating exceptional in-store experiences. You combine creativity with strong organisational and project management skills, enabling you to deliver complex projects while managing multiple stakeholders and deadlines.

You thrive in fast-paced environments, enjoy collaborating across functions and have the confidence to challenge the status quo with innovative ideas.

Other than that, you bring:

• Extensive experience in Visual Merchandising, Store Design or Retail Design roles.
• Experience within beauty, luxury beauty or premium retail environments.
• Proven experience managing multiple projects and complex stakeholder networks simultaneously.
• Strong understanding of retail production processes, materials and manufacturing techniques.
• Experience managing external suppliers, agencies and retailer relationships.
• Confident presentation and stakeholder management skills, with the ability to influence different audiences.
• Experience with forecasting, reporting, invoicing and purchase order management.
• Advanced Microsoft Office skills including PowerPoint and Excel.
• Adobe Creative Suite experience including Photoshop, Illustrator and InDesign is desirable.
• Ability to read and interpret CAD drawings and manufacturing specifications.
• Understanding of 3D design processes and architectural renders.
• Excellent attention to detail combined with a proactive, solution-oriented mindset.

What We Offer

This is a unique role with a genuine opportunity to make an impact. You'll get to work across some of the most exciting prestige beauty brands in the world while collaborating with a diverse team of professionals who are passionate about delivering world-class retail experiences.

And if you'd like to build a successful career in the beauty industry...

At Coty, we have a strong track record of accelerating careers and creating opportunities well beyond your first role.

A career at Coty could take you in many directions, including:

Visual Merchandising & Retail Design Career Progression

• Progress from Visual Merchandising Manager to Senior Manager, Head of Visual Merchandising & Store Design, and broader Retail Experience leadership roles.
• Take ownership of increasingly strategic brand portfolios, retailer partnerships and high-profile retail transformation projects.
• Lead flagship store concepts, major launches and innovation initiatives across some of the world's most iconic beauty brands.

Local and International Opportunities

• Explore career moves across our regional and global Visual Merchandising, Retail Design and Brand Experience teams.
• Opportunities to work from Coty locations including New York, Amsterdam, Paris, Barcelona, Milan, Sydney, Tokyo and other offices around the world.
• Collaborate with global brand teams and gain exposure to international retail environments and luxury beauty markets.

Cross-Functional Career Pathways

• Develop your career into exciting adjacent functions.
• Build expertise across consumer experience, retail strategy, innovation, sustainability and project management.
• Expand your leadership capabilities through exposure to cross-functional business initiatives and international projects.

Develop Future-Ready Skills

• Gain experience working with emerging retail technologies, digital visual merchandising tools, AI-enabled workflows and data-driven retail insights.
• Strengthen capabilities in sustainability, omnichannel retail experiences and luxury consumer engagement.

Wherever you want your career to go, Coty offers the scale, brands, people and opportunities to help you get there.

Some of our benefits include:

• A competitive benefits package to support your health, wellbeing and financial security.
• Private medical insurance with fast access to specialist and mental health support.
• 8% pension fully contributed by Coty.
• Life assurance and income protection for added peace of mind.
• Flexible hybrid working with our Omni-Working model (up to 50% remote).
• Generous family-friendly policies including enhanced parental leave, birthday leave, volunteering days and sabbatical options.
• Everyday perks including employee discounts and salary sacrifice schemes.
• Opportunities to get involved in DE&I, sustainability and employee-led initiatives.

About Us

Our people make us who we are. They are the brightest minds bringing the boldest ideas to life every day. If you're the kind of person who refuses to settle, if you want to think bigger, learn faster and go further than you ever thought possible, we'd love to hear from you.

Coty is one of the world's largest beauty companies with an iconic portfolio of brands across fragrance, colour cosmetics, skincare and body care.

We are deeply committed to Changing the Conversation around Diversity, Equity & Inclusion to create a more open, inclusive and diverse workplace where all employees can be their authentic self. Join us in shaping the future of beauty.