Visual Merchandiser

RNLI; Poole; On-site; GBP 27,000 - 36,000; Full time

Job summary

RNLI is seeking an experienced Visual Merchandiser to drive and champion visual merchandising standards across its retail estate. You will coach shop teams, collaborate with multiple internal groups, and deliver engaging concepts that boost sales while preserving the RNLI brand experience.

The role emphasizes creativity, commercial awareness, and the ability to influence stakeholders at all levels, including new shop openings and refurbishments. A proactive, flexible approach is essential.

Qualifications

• Experience of retail visual merchandising.
• Broad retail or charity retail industry experience.
• Excellent interpersonal and influencing skills.
• Strong planning and organisational abilities.

Responsibilities

• Develop and implement visual merchandising standards.
• Create engaging shop floor and window concepts.
• Train and coach shop teams to standards.
• Influence stakeholders across the organisation.
• Plan and coordinate merchandising initiatives.
• Collaborate with internal teams and suppliers.
• Support store openings and refurbishments.
• Ensure alignment with brand standards and objectives.

Skills

Visual merchandising

Stakeholder engagement

Training coaching

Creative thinking

Planning

Adobe Creative Suite

Microsoft Office

Communication skills

Tools

Adobe Creative Suite

Microsoft Office

Job description

We have an exciting new opportunity for a Visual Merchandiser to join our Commercial Retail Team.We are looking for an experienced, creative and passionate Visual Merchandiserto lead and champion visual merchandising standards across our retail estate. This is an exciting opportunity for a talented visual merchandising professional who thrives on influencing others, developing colleagues, and bringing retail spaces to life.Working closely with both Head Office and shop teams, you will support with the creation and delivery of visual merchandising strategies that drive commercial performance while ensuring a consistent and engaging customer experience across a variety of store formats.

About the role

As our Visual Merchandiser, you'll be part of the team responsible for developing, implementing and maintaining high visual merchandising standards across our retail operation. You'll provide expert guidance, coaching and training to shop teams, ensuring best practice is embedded throughout the business. You'll alsowork collaboratively with colleagues across Retail, Operations, Property, Marketing and Design teams to deliver effective visual solutions that support business objectives and maximise sales opportunities.The successful candidate will be highly creative, commercially aware and able to demonstrate visual merchandising techniques that work across varied product categories, shop environments, and window displays.

What you'll be doing:

• Supporting with the development and implementation of visual merchandising standards and guidelines across the retail estate.
• Supporting with the creation of engaging shop floor and window display concepts that enhance the customer journey and drive sales.
• Training, coaching and supporting shop, and regional, teams to deliver excellent visual merchandising standards.
• Influencing and engaging stakeholders at all levels across the organisation.
• Planning and coordinating visual merchandising initiatives and retail projects.
• Working alongside internal teams and external suppliers to deliver display solutions.
• Supporting store development and refurbishment projects, including new shop openings and refits.
• Ensuring visual merchandising activity aligns with brand standards and commercial objectives.

About you

As an experienced visual merchandising professional, you'll also have an enthusiastic approach to your work, with a passion for creating inspiring retail environments. You'll be confident working with a wide range of stakeholders and able to motivate and develop colleagues to achieve exceptional results.We are looking for someone that'll bring:

• Experience of retail visual merchandising
• Broad retail or charity retail industry experience
• Excellent interpersonal skills with the ability to influence and build relationships at all levels
• Strong verbal and written communication skills
• Excellent planning and organisational abilities
• Intermediate proficiency in Adobe Creative Suite and Microsoft Office packages on Mac or PC platforms
• Experience of training, coaching and supporting teams
• A creative approach combined with strong commercial awareness
• The ability to work flexibly, take ownership and deliver results

Desirable:

• Experience of briefing design and marketing collateral
• Experience reading and interpreting technical drawings
• Understanding of Construction Design and Management (CDM) regulations and Health & Safety requirements

In return, you'll be joining a values-driven organisation where your creativity, expertise and ideas can make a genuine impact. You'll have the opportunity to shape visual merchandising standards, support colleagues across our retail network and contribute to our continued success.