Visits Centre Assistant - Family Support

Prison Advice and Care Trust; Wilmslow; On-site; GBP 20,000 - 25,000; Part time

Job summary

A charitable organization in the justice sector is seeking a Pact Visits Centre Assistant to support families visiting loved ones. The successful candidate will demonstrate empathy, strong organizational skills, and the ability to work in a demanding environment. Responsibilities include providing information and support to visitors and creating a welcoming atmosphere. This role allows for professional development through training and a supportive team environment. Flexible working pattern required.

Benefits

Free confidential advice and counselling service

Cycle to work scheme

Life assurance

Eye care vouchers

Generous annual leave plus more

Qualifications

• Understanding of working with families in challenging circumstances.
• Ability to manage a demanding workload.
• Knowledge of safeguarding/child protection is a plus.

Responsibilities

• Provide support to families visiting loved ones in the prison.
• Work in the visitor centre and across related areas.
• Ensure a safe and welcoming environment for visitors.

Skills

Empathy

Organizational skills

Communication

Job description

A charitable organization in the justice sector is seeking a Pact Visits Centre Assistant to support families visiting loved ones. The successful candidate will demonstrate empathy, strong organizational skills, and the ability to work in a demanding environment. Responsibilities include providing information and support to visitors and creating a welcoming atmosphere. This role allows for professional development through training and a supportive team environment. Flexible working pattern required.