Visitor Experience Host — Flexible Hours & Free Entry

The National Trust; Wakefield; On-site; GBP 18,000 - 22,000; Part time

Job summary

A well-known heritage organization is seeking a Welcome & Service Assistant in Wakefield to provide exceptional customer service at their property. The role includes welcoming visitors, answering queries, and ensuring a memorable experience. Ideal candidates should be customer-focused, adaptable, and possess a positive attitude. This part-time, permanent position offers substantial benefits, including a pension scheme, free entry to properties, and discounts at various establishments.

Benefits

Substantial pension scheme

Free entry to National Trust places

Rental deposit loan scheme

Season ticket loan

EV car lease scheme

Gym membership discounts

Holiday allowance up to 32 days

Flexible working

Employee assistance programme

Free parking at most Trust places

Responsibilities

• Provide a warm, friendly welcome to visitors.
• Answer queries and ensure an enjoyable experience.
• Promote property events and engage on social media.

Skills

Customer focused

Team player

Organised

Adaptable

Positive attitude

Job description

A well-known heritage organization is seeking a Welcome & Service Assistant in Wakefield to provide exceptional customer service at their property. The role includes welcoming visitors, answering queries, and ensuring a memorable experience. Ideal candidates should be customer-focused, adaptable, and possess a positive attitude. This part-time, permanent position offers substantial benefits, including a pension scheme, free entry to properties, and discounts at various establishments.