Visitor Experience and Hygiene Officer

JobStart Scheme; Londonderry; On-site; GBP 80,000 - 100,000; Part time

Job summary

A community facility in Londonderry is seeking a dedicated individual to ensure a welcoming environment for visitors. The role involves engaging with the public, maintaining cleanliness, and assisting with safety standards. Candidates must possess strong communication skills and previous experience in a similar role. The position offers flexible and varied hours, with pay dependent on age and experience, creating opportunities for both part-time and additional hours.

Qualifications

• Strong ability to deal with the public, handle complaints, and work collaboratively.
• Willingness to train in first aid or assist with other reasonably requested tasks.
• Previous experience in a similar role.

Responsibilities

• Interacting with the public, providing information, and ensuring a positive experience.
• Managing litter, emptying bins, and ensuring public areas remain clean.
• Assisting with first aid and contributing to overall visitor safety.
• Working with staff and volunteers to maintain a positive atmosphere.
• Inspecting all areas for cleanliness and safety.

Skills

Communication

Flexibility

Public interaction

Job description

THE EMPLOYER IS: ST COLUMB’S HALL TRUSTThis role will combine direct public interaction (greeting visitors, managing facilities, handling complaints) with maintaining cleanliness and safety standards (inspecting facilities, ensuring litter is managed, supporting cleaning activities). This person ensures a welcoming, safe, and hygienic environment for visitors by performing tasks like litter picking, bin emptying, toilet checks, and general public area upkeep of St Columb’s Hall.

Responsibilities

• Visitor Engagement: Interacting with the public, providing information, and ensuring a positive experience.
• Hygiene and Cleanliness: Managing litter, emptying bins, and ensuring public areas remain clean and welcoming.
• Basic Safety: Assisting with first aid if trained, and contributing to overall visitor safety.
• Collaboration: Working with staff and volunteers to maintain a positive atmosphere and consistent service.
• Facility Maintenance: Inspecting all areas for cleanliness and safety.

Skills and Qualifications

• Communication: Strong ability to deal with the public, handle complaints, and work collaboratively.
• Flexibility: Willingness to train in first aid or assist the wider team with other reasonably requested tasks.
• Previous experience in a similar role.

Further Information

The Employer is: ST COLUMB’S HALL TRUSTJobStart Opportunity - Working Hours Information- Standard Hours: up to 25 hours per week.- Flexible/Reduced Hours: May be available upon approval by a Work Coach.- Additional Hours: The employer may offer extra hours depending on availability. This should be discussed directly with the employer before starting employment.The job advert may end before the closing date if requested by the employer.

Application Information

JOBSTART IS OPEN TO WORKING AGE BENEFIT CLAIMANTS WHO ARE DEEMED ELIGIBLE BY A WORK COACH. If you are on Universal Credit, please contact your Work Coach via your Journal. If you are in receipt of any other working age benefit, please contact your local Jobs & Benefits Office on 0800 001 5782.

Vacancy ID 1750493 Job Sector Cleaners,Customer Service and Call Centre Area Derry or Londonderry Location Derry/Londonderry Salary 16-17 £7.55, 18-20 £10.00, 21 plus £13.45 per hour No. vacancies 1 Contract Type Temporary Weekly hours 25 Published date 15/12/2025 Closing date 23/01/2026 Worktime Monday - Saturday - hours vary depending on the rota between 9am and 9pm, to be confirmed

Area: Republic of Ireland
Closing date: 20 Dec 2025