Visitor Centre Operations Lead

National Trust; Newtownbutler; On-site; GBP 27,000; Full time

Job summary

A conservation organization in Newtownbutler seeks a Duty Manager to oversee on-site operations. Responsibilities include managing staff, ensuring visitor engagement, and compliance with safety regulations. Candidates should have experience in historic properties or visitor attractions and possess strong communication skills. The position offers a competitive salary of £26,793 per annum and a range of benefits, including a significant pension scheme and flexible working arrangements.

Benefits

Substantial pension scheme of up to 10%

Free entry to National Trust places

Rental deposit loan scheme

EV car lease scheme

Holiday allowance up to 32 days

Qualifications

• Experience working in settings such as historic properties or visitor attractions.
• Previous experience in supervising, coaching, or training staff and/or volunteers.
• Proven ability to manage operational and project budgets.

Responsibilities

• Planning and running on-site operations.
• Managing Welcome & Services Assistants.
• Being the public face of the properties, engaging with visitors.

Skills

Experience in historic properties or visitor attractions

Supervising and training staff or volunteers

Managing operational and project budgets

Understanding of compliance and Health & Safety

Strong verbal and written communication skills

Job description

A conservation organization in Newtownbutler seeks a Duty Manager to oversee on-site operations. Responsibilities include managing staff, ensuring visitor engagement, and compliance with safety regulations. Candidates should have experience in historic properties or visitor attractions and possess strong communication skills. The position offers a competitive salary of £26,793 per annum and a range of benefits, including a significant pension scheme and flexible working arrangements.