Visiting Development Manager

FirstPort Limited; Billericay; Remote; GBP 13,000 - 15,000; Part time

Benefits offered by this job

Private medical

Pension contributions

Life assurance

Exclusive discounts

Gym membership

Job summary

FirstPort Limited in Hampshire is seeking a Visiting Development Manager (Ref 26694) for a 20-hour week, with a salary of £13,988 per annum plus a £4,500 car allowance and benefits. The role covers on-site presence, safety checks, and contractor management.

You will build community links, support Residents Associations, and coordinate with local authorities, contractors, and Retirement Homesearch to welcome new residents and ensure a secure, well-managed development.

Qualifications

• Customer service focus with ability to handle residents in person or by phone.
• Strong communication to resolve issues and keep stakeholders informed.
• Understanding of health and safety in a residential setting.
• Proficient with Microsoft Office and able to learn new systems quickly.
• Organised and methodical with accurate records management.

Responsibilities

• Maintain a high profile around the development, ensure residents are checked within requirements.
• Carry out daily checks to keep the building safe and secure; manage records and data.
• Oversee works, raise orders, manage contractors, monitor progress, sign off completions.
• Encourage Residents Association and develop community through social events.
• Build links with residents’ families, local authorities, doctors and social workers as needed.
• In an emergency, call the appropriate response team or authorities.
• Assist with sales listed with Retirement Homesearch and welcome new residents.
• Collaborate with local peer Development Managers and attend monthly/annual meetings.

Skills

Customer service

Communication

Health & Safety

IT

Administration

Personal

Job description

Job Role

Visiting Development Manager (Ref 26694)

Salary

£13,988.00 per annum, plus benefits

Competitive salary plus car allowance £4,500, plus benefits

Hours

Monday-Friday 9am-1pm (20 hours per week)

Who are we?

FirstPort is the UK’s leading property management company, caring for our customers’ homes across England, Wales and Scotland.With over four decades of experience and over 3,100 employees, FirstPort works with developers, investors, freeholders and over 1,600 Resident Management Companies.

FirstPort is a member of the Association of Retirement Housing Managers (ARHM), and Property Managers Association Scotland (PMAS). As well as holding a Five Star Rating from the British Safety Council, FirstPort is an accredited Safe Agent and belongs to The Property Ombudsman.

Main Responsibilities

• Maintain a high profile around the development / office,ensure our residents are checked within our requirements.
• Carry out daily checks ensuring the building is safe and secure, Maintain records in line with internal procedures, ensure all data is protected and kept secure at all times. K eeping all communal areas, gardens and grounds clean and maintained through effective management of contractors.
• Be responsible for all works being completed, raising orders, managing contractors, monitoring progress and signing off completion.
• Encourage and support the formation of a Residents Association, and work with them to enhance the customer experience for residents, Helping build a sense of community by encouraging and supporting a Social Committee to plan and run social events for all residents.
• Build and maintain links with resident’s family members, local authorities; Doctors, Social Workers, Health Authority etc as required and appropriate.
• In the event of an emergency, call the appropriate response team or authorities.
• Assist with sales listed with our partner company Retirement Homesearch , make new residents feel welcome and help them settle in; where possible being present to welcome them.
• Work across your local peer team of Development Managers for advice and day to day support and travel to team / company meetings on a monthly / annual basis

About you

• Customer service- a passion for providing an exceptional level of customer service at all times, ideally in a face to face environment.
• Communication- a natural communicator, with the ability to resolve issues and complaints effectively
• Health & Safety- an understanding of the importance of health & safety, experience of dealing with challenging or emergency situations
• IT- able to operate Microsoft Office applications, and confident in learning new systems
• Administration- organised, methodical and experience of keeping accurate records
• Personal- an outgoing personality, with the ability to build professional relationships with colleagues and customers, self-motivated, pro-active, team oriented, and innovative.

The Benefits

• private medical insurance
• pension contributions
• life assurance
• exclusive discounts on extra benefits
• discounted gym membership for all colleagues

All Locations

Hampshire

Diversity

We’re committed to promoting diversity at FirstPort and recruit on merit. We will ensure we make any adjustments that we can to support both through the recruitment and on-boarding process.