Visible Alpha Data Services Product Specialist

S&P Global; City Of London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading financial data company in London is seeking a Data Services Product Specialist to drive product adoption through various technical solutions. Responsibilities include managing client relationships, collaborating with sales teams, and providing technical support. The ideal candidate has at least 3 years of sales or client service experience and strong communication skills. This role offers a competitive salary and benefits.

Benefits

Health care coverage

Generous time off

Continuous learning resources

Financial wellness programs

Qualifications

• 3+ years of sales or client services experience in a technical capacity.
• Strong consultative sales approach.
• Exceptional written and oral communication skills.

Responsibilities

• Manage API/Feed demos, trials, and existing client relationships.
• Collaborate with Sales team to identify and qualify opportunities.
• Lead end-to-end trial management.

Skills

Sales or client services experience

Problem-solving skills

Communication skills

Education

Bachelor's degree in a relevant field

Tools

SQL

Python

Job description

About the Role:

Grade Level (for internal use): 10

Data Services Product Specialist (Visible Alpha)

Location: London UK

Hiring Manager: David Murdock

The Team

The Data Services team is responsible for growing the Visible Alpha data feeds business. The group consists or product developers and product specialists, working closely together to improve our data delivery products, win new business, and maintain existing clients. Visible Alpha falls under the Data and Research division of Market Intelligence and this role reports to the Head of Data Services.

Role Overview

The Product Specialist will drive the adoption and implementation of our industry‑leading data solutions via APIs, data feeds, and cloud solutions (e.g. Snowflake, Databricks). The successful candidate will leverage their technical expertise to engage with clients, understand their needs, and deliver tailored solutions that enhance their workflows. The role combines (technical) product expertise with active sales execution, managing the complete customer journey from initial trial through to contract closure and ongoing expansion. The role requires a team player who collaborates effectively with both sales and product while delivering top‑notch customer service. Based in London, this role will be assigned a book of business in EMEA with goals for both retention and new business growth. Some APAC coverage and travel may also be required.

Responsibilities

• Manage API/Feed demos, trials, and existing client relationships, ensuring high levels of customer satisfaction.
• Collaborate with the Sales team to identify and qualify opportunities across target markets, including asset management, hedge funds, investment banking, corporates, and redistributors/partners.
• Support sales efforts by delivering effective client presentations, conducting demos using Data Services products (API, Feeds, Snowflake, etc.), communicating our value proposition, providing quotes, and defining licensing/contract terms.
• Lead end‑to‑end trial management including trial scoping, success criteria definition, progress monitoring and check‑ins for optimal conversion outcomes.
• Proactively interact with sales teams to drive growth, own revenue targets for assigned territory, and maintain active sales pipeline including forecasting, progress tracking, and risk assessment.
• Train Sales teams on demo techniques, providing guidelines, scripts, and resources to enhance their skills.
• Serve as a technical resource for client‑facing teams and clients, helping write SQL queries that translate complex data solutions into actionable insights.
• Communicate market feedback and trends to the product team to inform the development roadmap and prioritize enhancements.
• Develop scalable implementation techniques and support procedures that lead to successful client deployments.
• Partner with marketing and product to develop targeted campaigns and thought‑leadership content that generates qualified leads.
• Understand the larger S&P Global product suite and capabilities to recognize cross‑selling opportunities and demonstrate product knowledge.

Qualifications

• 3+ years of sales or client services experience in a technical capacity, preferably within the financial data sector.
• Familiarity with core and alternative data as it relates to the buy‑side, along with a solid understanding of the investment research process.
• Strong consultative sales approach with excellent problem‑solving skills.
• Exceptional written and oral communication skills, with the ability to engage effectively with clients and internal stakeholders.
• Bachelor's degree in a relevant field; CFA designation or MBA a plus.
• A growth mindset with strong financial knowledge and understanding of the competitive landscape.
• Experience managing complex sales cycles that can be 3‑6 months in length with multiple stakeholders and technical evaluation processes.
• Collaborative team player with the ability to work independently and take initiative.
• Strategic and analytical mindset with strong organizational and time‑management skills.
• Ability to translate business needs into functional examples and custom requirements.
• Technical skills such as SQL or Python preferred but not required. Desire to learn and use SQL is a must.

About S&P Global Market Intelligence

At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.

For more information, visit www.spglobal.com/marketintelligence.

What's In It For You?

Our Purpose

Progress is not a self‑starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress.

Our People

We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.

From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.

Our Values

Integrity, Discovery, Partnership

At S&P Global, we focus on Powering Global Markets. Throughout our history, the world’s leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.

Benefits

We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global.

Our benefits include:

• Health & Wellness: Health care coverage designed for the mind and body.
• Flexible Downtime: Generous time off helps keep you energized for your time on.
• Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
• Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company‑matched student loan contribution, and financial wellness programs.
• Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best‑in class benefits for families.
• Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.

For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries

Global Hiring and Opportunity at S&P Global

At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.

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Equal Opportunity Employer

S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.

If you need an accommodation during the application process due to a disability, please send an email to [e-mail] and your request will be forwarded to the appropriate person.

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