Virtual Oral Care Consultant

IQVIA; Birmingham; Remote; GBP 30,000 - 45,000; Full time

Job summary

A global healthcare solutions provider is seeking a Virtual Oral Care Consultant. You will conduct virtual consultations, offer personalized advice on oral hygiene, and collaborate with teams to ensure customer satisfaction. Ideal candidates have a background in dental hygiene or oral health and excellent communication skills. This remote position provides competitive salary and performance incentives, along with ongoing training and a supportive team culture.

Benefits

Competitive salary and performance incentives

Flexible remote working

Ongoing training and professional development

Supportive and inclusive team culture

Qualifications

• Qualified or experienced in dental hygiene, dentistry, or oral health.
• Empathetic and able to provide personalized customer support.
• Ability to work independently in a remote setting.

Responsibilities

• Conduct virtual consultations to assess oral care needs.
• Recommend suitable products and routines tailored to customers.
• Provide education on oral hygiene best practices.
• Maintain accurate records of consultations and follow-ups.
• Collaborate with internal teams for customer satisfaction.

Skills

Excellent communication skills

Interpersonal skills

Comfortable with video conferencing tools

Customer-focused

Self-motivated

Education

Background in dental hygiene or oral health

Tools

CRM systems

Job description

Virtual Oral Care Consultant

Remote (UK)

We are seeking a Virtual Oral Care Consultant to join our team and provide expert guidance to customers from your home.

About the Role

As a Virtual Oral Care Consultant, you will deliver digital consultations, helping individuals improve their oral hygiene routines, understand product options, and feel confident in their care choices. You will offer personalised advice, support product education, and contribute to a positive customer experience.

Key Responsibilities

• Conduct virtual consultations with customers to assess oral care needs
• Recommend suitable products and routines tailored to individual goals
• Provide education on oral hygiene best practices
• Maintain accurate records of consultations and follow-ups
• Collaborate with internal teams to ensure customer satisfaction

What We Are Looking For

• Background in dental hygiene, dentistry, or oral health (qualified or experienced)
• Excellent communication and interpersonal skills
• Comfortable using video conferencing tools and CRM systems
• Self-motivated, empathetic, and customer-focused
• Ability to work independently in a remote setting

What We Offer

• Competitive salary and performance incentives
• Flexible remote working
• Ongoing training and professional development
• Supportive and inclusive team culture

If you have a background in dental hygiene, dentistry, or oral health, we encourage you to apply or contact us for more information.

Sponsorship is not available for this opportunity.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com