VIP Host & Guest Concierge | Notting Hill

Maison Estelle; City of Westminster; On-site; GBP 27,000 - 40,000; Full time

Job summary

A vibrant hospitality venue in Westminster, London seeks a Host to provide exceptional service and create a welcoming atmosphere for members. The role involves building relationships, managing reservations, and ensuring a tidy reception area. Candidates should have previous experience in high-volume hospitality, strong English skills, and a passion for hosting. Offering a competitive salary with potential gratuities and a range of employee perks including social events, discounts, and comprehensive benefits.

Benefits

Biannual company socials

Exclusive staff rates

Birthday day off

Complimentary meals during shifts

Health cash plan

28 days holiday plus bank holidays

Qualifications

• Previous host experience in a busy and high-volume hospitality operation.
• Comfortable talking to colleagues, senior management, and members.
• A genuine passion for hospitality and hosting.

Responsibilities

• Make every member feel right at home with genuine smiles.
• Build genuine relationships with all members.
• Ensure all member information is captured and recorded.

Skills

Excellent communication skills

Attention to detail

Strong command of English

Planning ability

Excellent time-management skills

Tools

MS Office

CRM systems

SevenRooms

Job description

A vibrant hospitality venue in Westminster, London seeks a Host to provide exceptional service and create a welcoming atmosphere for members. The role involves building relationships, managing reservations, and ensuring a tidy reception area. Candidates should have previous experience in high-volume hospitality, strong English skills, and a passion for hosting. Offering a competitive salary with potential gratuities and a range of employee perks including social events, discounts, and comprehensive benefits.