Village Night Porter - Flexible Shifts & Concierge

Audley Group; Ilkley; On-site; GBP 10,000 - 40,000; Part time

Job summary

A leading retirement village operator in Ilkley is seeking a Night Porter to provide exceptional customer service while ensuring a warm and secure environment for residents. The ideal candidate will possess strong communication skills, be able to manage their time effectively, and work flexibly across various duties. In return, the company offers competitive salary, 28 days holiday, pension scheme, and numerous employee benefits including training and discount memberships across their facilities.

Benefits

Company pension scheme with 5% contribution

28 days holiday including bank holidays

50% discount on food and drinks

Free membership to employee discount portal

Free Healthcare Cash Plan membership

Free uniform

Qualifications

• Must be able to manage time effectively.
• Experience in pool cleaning and maintenance is beneficial.
• Must maintain professionalism and empathy.

Responsibilities

• Deliver friendly and efficient customer service.
• Create a secure, warm, and welcoming environment.
• Assist with administrative and operational support.
• Maintain cleanliness of all public areas.

Skills

Strong communication skills

Good level of literacy and numeracy

Experience of using a computer

Ability to multi-task

Positive attitude and tolerant nature

Flexible approach to duties

Job description

A leading retirement village operator in Ilkley is seeking a Night Porter to provide exceptional customer service while ensuring a warm and secure environment for residents. The ideal candidate will possess strong communication skills, be able to manage their time effectively, and work flexibly across various duties. In return, the company offers competitive salary, 28 days holiday, pension scheme, and numerous employee benefits including training and discount memberships across their facilities.