Villa Operations Executive

Workforce Staffing Ltd; Cheltenham; On-site; GBP 60,000 - 80,000; Full time

Job summary

A luxury travel company in Cheltenham seeks a Villa Operations Executive to enhance client experiences through coordination and support. Ideal candidates will excel in communication, have a passion for luxury travel, and demonstrate excellent attention to detail. The role offers a competitive salary, flexible working hours, and generous annual leave. Apply now to join a dynamic team and broaden your travel horizons.

Benefits

Excellent salary and benefits package

Flexible working on Mondays and Fridays

Professional development opportunities

Company events and social activities

25 days annual leave

Qualifications

• Passion for experiential travel and luxury villas.
• Good commercial awareness and numeracy.
• Excellent attention to detail and resourcefulness.

Responsibilities

• Act as the main point of contact for clients after booking confirmation.
• Coordinate all services to enhance the villa stay experience.
• Communicate professionally with villa owners and suppliers.

Skills

Communication skills

Attention to detail

Negotiation skills

Customer service commitment

Creativity

Interpersonal skills

Job description

Villa Operations Executive

Full time | Based in Cheltenham | Excellent Saraly and Benefits

Are you passionate about creating unforgettable travel experiences? My client is searching for a proactive and detail focused Villa Operations Executive to join a dynamic luxury travel team based in Cheltenham. This role sits at the heart of the villa rental experience, stepping in after the sales process and bringing each booking to life. You will coordinate all in-destination services, liaise with villa owners and suppliers, and ensure every client enjoys a seamless, memorable and personalised stay.

Key Responsibilities

• Act as the main point of contact for clients once a booking is confirmed
• Coordinate all services and logistics that elevate a villa stay from ordinary to exceptional
• Communicate clearly and professionally with suppliers and villa owners
• Produce accurate and attractive electronic documentation for client itineraries
• Adapt quickly to changing situations and solve problems under pressure
• Support marketing activity with creative input for campaigns and social media

What We Are Looking For

• A passion for experiential travel and the world of luxury villas
• Strong verbal and written communication skills
• Good commercial awareness and numeracy, including negotiation skills
• A creative mindset and an eye for photography
• Excellent attention to detail, initiative and resourcefulness
• A genuine commitment to outstanding customer service
• A collaborative team player with strong interpersonal skills
• A European language is an advantage but not essential
• Graduates and non-graduates welcome; life experience and curiosity are equally valued

What's On Offer

• Excellent salary and benefits package
• Flexible working on Mondays and Fridays
• Opportunities for professional development and growth
• Occasional travel opportunities
• Company events and social activities
• 25 days annual leave

How to Apply:

Apply now, and a member of the Workforce team will be in touch to schedule your assessment and get you on the road!

Or simply call or email on: P: (phone number removed) M: (phone number removed)

Cheltpro