Victim Services Coordinator

Service Care Solutions; City Of London; Hybrid; GBP 80,000 - 100,000; Part time

Job summary

An organization supporting victims of youth crime is seeking a Victim Services Coordinator in London. In this role, you will provide high-quality, trauma-informed support, coordinate victim data, and promote restorative justice practices. Ideal candidates will have experience in victim support, strong communication skills, and a relevant degree. This position offers a competitive hourly rate and requires a hybrid working approach.

Benefits

Competitive hourly rate

Enhanced pay for weekends and holidays

Access to excellent facilities

Qualifications

• Experience working within victim support services.
• Able to handle sensitive situations professionally.
• Commitment to equality, diversity, and inclusion.

Responsibilities

• Provide victim support in line with the Victims Code of Practice.
• Deliver trauma-informed, restorative approaches.
• Develop effective partnerships with schools and police.

Skills

Strong partnership and communication skills

Experience working within the criminal justice system

Excellent organisational skills

Skilled in engaging and supporting victims

Flexible and resilient

Education

GCSE level in English and Maths

Relevant degree (e.g. Criminology, Law)

Job description

Victim Services Coordinator

Location: Thomas Hardy House, 39 London Road, EN2 6DS (Hybrid / Flexible working required)

Contract: 3 month fixed term contract with possible extension

Pay Rate: £22.37 PAYE per hour

Start Date: ASAP

About the Role

Enfield Council's Youth Justice Service is seeking a Victim Services Coordinator to deliver high-quality, trauma-informed support to victims of youth crime. You'll play a key role in embedding restorative justice practices, ensuring victims' voices are heard, and promoting safer communities across Enfield.

This is a fantastic opportunity to join a well-resourced, innovative, and diverse service, co-located with Children's Services and Community Safety in a state-of-the-art facility in Enfield Town.

Key Responsibilities

• Provide victim support in line with the Victims Code of Practice.
• Deliver trauma-informed, restorative approaches to support children, young people, and families.
• Develop effective partnerships with schools, youth services, police, and community groups.
• Coordinate victim data and maintain accurate tracking and reporting systems.
• Support and promote restorative justice interventions across the borough.
• Contribute to the development and implementation of Enfield's Victims & Restorative Approaches Strategy.
• Develop and deliver community interventions and training to raise awareness of victim support work.

Essential skills and experience

• Educated to GCSE level (or equivalent) in English and Maths, with continued professional development.
• Experience working within the criminal justice system and/or victim support services.
• Skilled in engaging and supporting victims, young people, and families affected by trauma or offending behaviour.
• Strong partnership and communication skills, with the ability to handle sensitive situations professionally.
• Excellent organisational skills and ability to manage competing priorities.
• Flexible, resilient, and committed to equality, diversity, and inclusion.
• A relevant degree (e.g. Criminology, Law, Social Sciences) or Youth Justice qualification.
• A clean driving licence.

Why Join

Be part of a forward-thinking, compassionate team dedicated to improving outcomes for children and young people.

Work in a collaborative, hybrid environment with access to excellent facilities.

Contribute to meaningful work that supports victims and reduces youth crime.

Competitive hourly rate with enhanced pay for weekends and holidays.

Apply Now. Service Care Solutions is proud to assist in this recruitment campaign. If you meet the above criteria and would like to be considered, please apply now or reach out directly to discuss the role in more detail.

Harry Greenhalgh
Recruitment Lead- Police |Youth Justice | Domestic Abuse
Service Care Solutions