Victim Liaison Officer

North Somerset Council; Weston-super-Mare; Híbrido; GBP 33.000 - 36.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Hybrid work arrangement

Descripción de la vacante

North Somerset Council seeks a dedicated Victim Liaison Officer to join the North Somerset Youth Justice Team in Weston-super-Mare. The role focuses on supporting victims of youth crime, relaying court outcomes, and coordinating with families and criminal justice agencies to ensure victims are informed and involved.

The post offers a part-time, hybrid arrangement (3 days remote) with a salary of £33,119 to £35,570 per year, pro rata.

Formación

• Experience within the Criminal Justice System and with victims of youth crime.
• Experience working with vulnerable children and families.
• Ability to organise own workload and coordinate with partners across agencies.
• Skills to engage with victims, carry out assessments and refer to appropriate services.
• Knowledge of safeguarding protocols and impact of crime on children and families.

Responsabilidades

• Support victims by providing information on offender sentences and court outcomes.
• Liaise with victims, families and criminal justice agencies to keep them informed.
• Draft letters and communicate updates by phone to victims.
• Promote victim awareness and restorative justice within the Youth Justice Service.
• Ensure victims are listened to and involved in the youth justice process.

Conocimientos

Criminal Justice exp

Victim support exp

Safeguarding knowledge

Descripción del empleo

We are seeking a dedicated and experienced Victim Liaison Officer to join our North Somerset Youth Justice Team. The YJS are responsible are local multi-agency teams that work with children aged 10–17 to prevent offending and reoffending. They support young people and their families by addressing underlying difficulties and providing guidance at police stations and courts.

In this role, you will;

Support victims of youth crime by providing information on offender sentences and helping them navigate the justice system. Liaise with victims and families

Deliver high-quality services

Promote victim awareness within the Youth Justice Service.

Key Responsibilities:

Youth Justice Victim Liaison Officers support victims by facilitating restorative justice, relaying court outcomes, and providing updates on case decisions. They liaise with criminal justice agencies to ensure victims are listened to and involved in the process.

Victim Support and Communication

Relaying Outcomes: The court outcome is relayed to the victim by the Victim Liaison Officer, who can provide support at any point in the process.

Providing Updates: Responsibilities include answering queries, providing updates, and explaining case decisions over the phone, as well as drafting letters to victims.

Ensuring Involvement: Officers work directly with victims to ensure they are listened to and involved in the youth justice process.

Restorative Justice Facilitation

Facilitating Restorative Justice: The role plays a critical part in supporting the team to facilitate restorative justice with victims of crime and young people.

Discussion Opportunities: The Youth Justice Service ensures victims have an opportunity to discuss how their lives have been affected by current youth crime.

Inter-Agency Liaison

Agency Collaboration: Officers liaise with, provide, and analyse information for criminal justice agencies and other partner agencies.

Advising Partners: They give advice to ensure that the needs of victims are met within the broader justice framework.

Victim Support and Communication

Relaying Outcomes: The court outcome is relayed to the victim by the Victim Liaison Officer, who can provide support at any point in the process.

Providing Updates: Responsibilities include answering queries, providing updates, and explaining case decisions over the phone, as well as drafting letters to victims.

Ensuring Involvement: Officers work directly with victims to ensure they are listened to and involved in the youth justice process.

Restorative Justice Facilitation

Facilitating Restorative Justice: The role plays a critical part in supporting the team to facilitate restorative justice with victims of crime and young people.

Discussion Opportunities: The Youth Justice Service ensures victims have an opportunity to discuss how their lives have been affected by current youth crime.

Inter-Agency Liaison

Agency Collaboration: Officers liaise with, provide, and analyse information for criminal justice agencies and other partner agencies.

Advising Partners: They give advice to ensure that the needs of victims are met within the broader justice framework.

Contact Information

For further information about the role, please contact Nicky Herron, Team Manager, at [e-mail] or 07392 137982.

Victim Liaison Officer

Company: North Somerset Council Salary: £33,119 to £35,570 a year, pro rata Hours: Part-time Location: Weston-super-Mare, BS23 1UJ Working pattern: Hybrid - 3 days remote Job type: Permanent Posting date: 11 Nov 2026 Closing date: 30 Nov 2026

Summary

We are seeking a dedicated and experienced Victim Liaison Officer to join our North Somerset Youth Justice Team. The YJS are responsible are local multi-agency teams that work with children aged 10–17 to prevent offending and reoffending. They support young people and their families by addressing underlying difficulties and providing guidance at police stations and courts.

In this role, you will;

Support victims of youth crime by providing information on offender sentences and helping them navigate the justice system. Liaise with victims and families

Deliver high-quality services

Promote victim awareness within the Youth Justice Service.

Key Responsibilities:

Youth Justice Victim Liaison Officers support victims by facilitating restorative justice, relaying court outcomes, and providing updates on case decisions. They liaise with criminal justice agencies to ensure victims are listened to and involved in the process.

Victim Support and Communication

Relaying Outcomes: The court outcome is relayed to the victim by the Victim Liaison Officer, who can provide support at any point in the process.

Providing Updates: Responsibilities include answering queries, providing updates, and explaining case decisions over the phone, as well as drafting letters to victims.

Ensuring Involvement: Officers work directly with victims to ensure they are listened to and involved in the youth justice process.

Restorative Justice Facilitation

Facilitating Restorative Justice: The role plays a critical part in supporting the team to facilitate restorative justice with victims of crime and young people.

Discussion Opportunities: The Youth Justice Service ensures victims have an opportunity to discuss how their lives have been affected by current youth crime.

Agency Collaboration: Officers liaise with, provide, and analyse information for criminal justice agencies and other partner agencies.

Advising Partners: They give advice to ensure that the needs of victims are met within the broader justice framework.

Victim Support and Communication

Relaying Outcomes: The court outcome is relayed to the victim by the Victim Liaison Officer, who can provide support at any point in the process.

Providing Updates: Responsibilities include answering queries, providing updates, and explaining case decisions over the phone, as well as drafting letters to victims.

Ensuring Involvement: Officers work directly with victims to ensure they are listened to and involved in the youth justice process.

Restorative Justice Facilitation

Facilitating Restorative Justice: The role plays a critical part in supporting the team to facilitate restorative justice with victims of crime and young people.

Discussion Opportunities: The Youth Justice Service ensures victims have an opportunity to discuss how their lives have been affected by current youth crime.

Inter-Agency Liaison

Agency Collaboration: Officers liaise with, provide, and analyse information for criminal justice agencies and other partner agencies.

Advising Partners: They give advice to ensure that the needs of victims are met within the broader justice framework.

Contact Information

For further information about the role, please contact Nicky Herron, Team Manager, at [e-mail] or 07392 137982.

Essential requirements

We are looking for an individual who is passionate about , and who possesses the following skills and experience:Essential Criteria:Experience working within the Criminal Justice SystemSubstantial relevant experience of working with vulnerable children with complex needs.The ability to manage and organise your own work and that of colleagues to meet agreed deadlines.Skills to engage with victims, carry out assessments and refer vulnerable victims to other services.Knowledge and understanding of safeguarding protocols and the impact of crime, anti-social behaviour on children and their families/carers.You are a reflective practitioner, confident working across agencies and as part of a team and have an innovative and enthusiastic approach.Desirable Criteria:Previous experience of managing your own case load.

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