Vice President, POM Product Owner

The Bank of New York Mellon Corporation; Manchester; On-site; GBP 95,000; Full time

Job summary

A leading global financial services company in Manchester is seeking a Vice President, POM Product Owner to lead initiatives in transaction banking. This role demands extensive experience in payment investigations, Agile product ownership, and a strong grasp of regulatory requirements. The successful candidate will work closely with cross-functional teams to drive efficiency and effectiveness in managing transactional inquiries.

Benefits

Competitive compensation

Flexible global resources

Generous paid leaves including volunteer time

Qualifications

• Several years of experience in transaction banking as a Product Owner, Product Manager, or Business Analyst.
• Proven experience working on payment investigations or related areas.
• Strong knowledge of payment investigation workflows.

Responsibilities

• Lead one of the pods in the Inquiry Management Group.
• Manage and resolve transactional inquiries across the payment's lifecycle.
• Enable seamless, compliant, and efficient inquiries resolution.

Skills

Agile principles

Stakeholder management

Analytical mindset

Compliance understanding

Education

Bachelor's degree or equivalent work experience

Tools

JIRA

Confluence

Excel

iGrafx

Job description

Vice President, POM Product Owner

BNY Mellon
Manchester, GT MAN, M1 1RN
£94,072 per year - estimated ?
Full time
NEW

Description

At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting‑edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance - and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.

We're seeking a future team member for the role of Vice President, POM Product Owner, to join our BNY Payments Enablement Enterprise Platform team. This role is located in Manchester, UK.

In this role, you'll make an impact in the following ways:

The Product Owner will lead one of the pods in the Inquiry Management Group.

The Inquiry Management Group sits within the BNY Payments Enablement Enterprise Platform, responsible for managing and resolving transactional inquiries across the payment's lifecycle. Its scope spans operational support, client experience enhancement, and platform resiliency, with a focus on enabling seamless, compliant, and efficient inquiries resolution.

To be successful in this role, we're seeking the following:

Education & Experience

• Bachelor's degree or work experience equivalent
• A number of years experience in transaction banking as a Product Owner, Product Manager, or Business Analyst role.
• Proven experience working on payment investigations or related areas such as payment processing, SWIFT messaging, or reconciliation.

Domain Expertise

• Deep understanding of how payment transactions are processed, including different rails and methods and the associated workflows.
• Deep understanding of cross‑border payments, correspondent banking, and global payment schemes (e.g., SWIFT, SEPA, Fedwire, CHAPS).
• Strong knowledge of payment investigation workflows including exceptions handling, returns, repairs, and claims.
• Familiarity with ISO 20022 and legacy messaging standards (MT messages).
• Awareness of regulatory requirements (e.g., AML, sanctions screening, FATF, PSD2, Travel Rule, etc.).
• Deep understanding of control environment of inquiries, Fraud and Sanctions workflows and their integration with Inquiries management.

Product Ownership & Agile Skills

• Experience as a Product Owner in Agile/Scrum environments, with a solid grasp of Agile principles and ceremonies.
• Ability to write clear and actionable user stories, define acceptance criteria, and manage a product backlog.
• Strong stakeholder management skills – capable of balancing the needs of operations, compliance, IT, and clients.
• Experience collaborating with development teams, testers, and business SMEs to deliver high‑quality solutions.

Technical & Analytical Skills

• Understanding of API integration, workflow systems, and case management tools used in transaction banking.
• Ability to analyze investigation trends and use data to inform product decisions and drive operational efficiency.
• Proficiency with tools like JIRA, Confluence, Excel, iGrafx, and data visualization tools.

Soft Skills & Other Qualities

• Strong communication and documentation skills – able to translate complex payment processes into business and technical requirements.
• High attention to detail, especially in compliance‑ and risk‑sensitive environments.
• Strong problem‑solving mindset and ability to work independently in a fast‑paced, high‑pressure setting.
• Comfortable working in a global, cross‑functional team and across different time zones.

At BNY, our culture speaks for itself. Check out the latest BNY news at:

• BNY Newsroom
• BNY LinkedIn

Here are a few of our recent awards:

• America's Most Innovative Companies, Fortune, 2025
• World's Most Admired Companies, Fortune 2025
• "Most Just Companies", Just Capital and CNBC, 2025

Our Benefits and Rewards:

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay‑for‑performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

BNY is an Equal Employment Opportunity/Affirmative Action Employer – Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.