Vice President, Operational Strategy and Performance Improvement

Recorded Future; City Of London; On-site; GBP 120,000 - 160,000; Full time

Job summary

A leading intelligence company in London is seeking a Vice President of Operational Strategy and Performance Improvement to drive strategic alignment and operational improvements across all go-to-market functions. The ideal candidate will have at least 10 years of experience in senior leadership roles, particularly in SaaS or technology sectors. This role requires strong collaborative skills and a focus on cross-company programs that ensure successful partnerships.

Qualifications

• 10+ years leading strategic and operational transformation at a senior leadership level.
• Strong background in GTM operations and business performance management.
• Exceptional analytical and strategic thinking skills.

Responsibilities

• Lead operational improvement initiatives across GTM, Sales Operations, and Marketing.
• Collaborate with the CEO to design, implement, and track company-wide OKRs.
• Act as a key advisor to the Chief Strategy Officer on operational design.

Skills

Strategic transformation

Operational excellence

Stakeholder engagement

Analytical skills

Communication skills

Job description

Vice President, Operational Strategy and Performance Improvement

London, UK

With 1,000+ intelligence professionals serving over 1,900 clients worldwide, Recorded Future is the world’s most advanced, and largest, intelligence company!

Overview

The Vice President of Operational Strategy and Performance Improvement is responsible for driving strategic alignment, operational excellence, and measurable performance across all go-to-market (GTM) functions. This role partners closely with senior leadership, including the Head of Strategy and CEO, to design and implement the company’s overarching performance framework, operational improvements, and key strategic initiatives.

Key Responsibilities

Operational Performance and Transformation

• Lead the design and execution of operational improvement initiatives across GTM, Sales Operations, Marketing, and Product organizations to increase efficiency and effectiveness.
• Develop and manage dashboards, performance tracking systems, and accountability frameworks to measure outcomes and drive continuous improvement.
• Partner with functional leaders to implement sustainable changes aligned with corporate strategy and business goals.

Strategic Planning and Execution

• Collaborate with the Head of Strategy and CEO to design, implement, and track company-wide OKRs and KPIs, ensuring alignment with strategic priorities.
• Support the Chief Strategy Officer in defining and executing key strategic initiatives that shape the company’s long-term direction and competitive positioning.
• Serve as a thought partner in M&A strategy development, including target identification, strategic rationale, and integration planning.

Internal Strategic Partnerships

• Transform and scale the Mastercard cross-sell program, focusing on the design and implementation of incentives, enablement programs, and GTM strategies that drive joint success.
• Partner with Mastercard and Recorded Future executive management to establish transparency, operational alignment, and accountability across joint initiatives.
• Engage directly with executive leadership from Mastercard’s top issuer customers to ensure the right engagement model between commercial teams, driving measurable business outcomes.

Leadership and Collaboration

• Act as a key advisor to the Chief Strategy Officer and other executives on operational design, process optimization, and strategic execution.
• Foster a culture of data-driven decision-making and operational discipline across all departments.
• Champion cross-functional collaboration to align corporate objectives, resources, and performance measurement.

Qualifications

• Proven experience, 10+years leading strategic and operational transformation at a senior leadership level, ideally in SaaS, cybersecurity, or technology sectors.
• Strong background in GTM operations, business performance management, and executive-level stakeholder engagement.
• Demonstrated success driving cross-company programs and partnerships with global organizations.
• Exceptional analytical, strategic thinking, and communication skills.

EEO Statement

We are committed to maintaining an environment that attracts and retains talent from a diverse range of experiences, backgrounds and lifestyles. By ensuring all feel included and respected for being unique and bringing their whole selves to work, Recorded Future is made a better place every day.

Recorded Future is an equal opportunity and affirmative action employer and we encourage candidates from all backgrounds to apply. Recorded Future does not discriminate based on race, religion, color, national origin, gender including pregnancy, sexual orientation, gender identity, age, marital status, veteran status, disability or any other characteristic protected by law. Recorded Future will not discharge, discipline or in any other manner discriminate against any employee or applicant for employment because such employee or applicant has inquired about, discussed, or disclosed the compensation of the employee or applicant or another employee or applicant.