Veterinary Receptionist (Part-Time/Maternity Leave)

British Veterinary Association; Birmingham; On-site; GBP 10,000 - 40,000; Part time

Job summary

A veterinary clinic in Birmingham is seeking a dedicated Veterinary Receptionist to join their team. The role involves providing excellent customer service, managing administrative tasks, and supporting clients and their pets. The ideal candidate should possess strong communication, organisation, and multitasking skills. Experience in the veterinary field is preferred but not required, as training will be provided. Competitive salary and several employee benefits are offered.

Benefits

6.6 weeks annual leave

Additional annual leave for birthday

Enhanced family-friendly policies

Cycle to work scheme

Employee wellbeing initiatives

Learning and development opportunities

Discounted staff pet care

Pension scheme

Pawsome Benefits rewards

Qualifications

• Reliable and organised individual for a fast-paced environment.
• Customer service experience is preferable.
• Veterinary industry experience is preferred but not essential.

Responsibilities

• Greet clients and their pets at the reception.
• Answer phones and take messages.
• Handle payments and provide administrative support.

Skills

Communication skills

Organisational skills

Multitasking

Customer service

Job description

Passionate about pets and delivering excellent customer service?

We are looking for a full-time Veterinary Receptionist to join our fantastic team at our Moseley clinic. The right candidate will provide excellent customer service to our clients and their pets. You will need to have excellent communication skills and will be responsible for greeting clients, answering phones, taking messages, taking payments and providing general administrative support. We are looking for someone reliable, organised and able to multitask in a fast pace environment. Veterinary industry experience preferred but not essential as training will be given.

About the rota and salary

This is a part-time role covering maternity leave. You will be required to work Monday - Friday 4:00pm - 7:30pm and 1 in 6 Saturdays 8:30am - 5:00pm.

Want to know more?

Our main surgery is situated in the centre of Moseley on the Alcester Road (nearly opposite the Texaco garage). Here we offer our most extensive range of services from nails clips right through to orthopaedic surgery and imaging.

We have ample off road parking at the front of the practice. Our staff will give you a warm & friendly welcome.

There are separate seating areas for clients with dogs & cat to minimise the stress to both dogs & cats, and cat only clinics on Wednesdays between 2pm and 3.20pm.

In addition to a competitive salary, you will benefit from:

• 6.6 Weeks annual leave FTE
• Additional annual leave for your birthday which will be added to your holiday allowance
• Enhanced family-friendly policies, including maternity/paternity/adoption/shared parental and surrogacy pay
• Cycle to work scheme
• Initiatives focused on employee wellbeing
• Non-accidental injury support
• Learning and development opportunities via the IVC Evidensia Academy
• Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers
• Pension scheme
• Discounted staff pet care