Veterinary Receptionist: Friendly Pet Care Admin & Growth

IVC Evidensia UK; Cardiff; On-site; GBP 16,000; Part time

Job summary

A leading veterinary clinic in Cardiff is seeking a Veterinary Receptionist to create a welcoming environment for clients and their pets. You will manage bookings, answer queries, and support the clinical team. Candidates should possess excellent communication skills, be organised, and most importantly, have a love for animals. This role offers approximately 25 hours of work per week, competitive salary, and generous benefits including annual leave and employee discounts.

Benefits

6.6 weeks annual leave

Birthday leave

Enhanced family-friendly policies

Cycle to work scheme

Employee wellbeing initiatives

Learning and development opportunities

Pawsome Benefits

Pension scheme

Discounted staff pet care

Qualifications

• Previous experience in a veterinary or customer service role is a bonus, but not essential.

Responsibilities

• Greeting clients and their furry friends with a smile.
• Booking appointments and managing the diary.
• Answering calls and emails.
• Processing payments and keeping records accurate.
• Supporting our clinical team with admin tasks.

Skills

Excellent communication skills

Organised

Calm under pressure

Genuine love for animals

Job description

A leading veterinary clinic in Cardiff is seeking a Veterinary Receptionist to create a welcoming environment for clients and their pets. You will manage bookings, answer queries, and support the clinical team. Candidates should possess excellent communication skills, be organised, and most importantly, have a love for animals. This role offers approximately 25 hours of work per week, competitive salary, and generous benefits including annual leave and employee discounts.