Veterinary Receptionist

British Veterinary Association; Ipswich; On-site; GBP 8,000 - 11,000; Part time

Job summary

A veterinary practice in Ipswich is seeking an enthusiastic veterinary receptionist to join its close-knit team. You will be the first point of contact for clients, handling appointments and medication requests. This part-time role requires 15.75 hours per week, with a salary of up to £10,034.61. Benefits include generous annual leave, family-friendly policies, and learning opportunities.

Benefits

6.6 weeks annual leave (FTE)

Additional birthday leave

Enhanced family-friendly policies

Cycle to work scheme

Employee wellbeing initiatives

Learning and development opportunities

Discounted staff pet care

Qualifications

• Experience in a veterinary practice is useful but not essential.
• Comfortable with computer work is mandatory.

Responsibilities

• First point of contact for clients arriving at the practice or calling.
• Book appointments and manage medication requests.

Skills

Good communication skills

Computer proficiency

Job description

We are seeking an enthusiastic and proactive colleague to join our team of nine receptionists, covering our Ashcroft Road (IP1 6AA) and Barn (IP8 3EY) surgeries. The candidate will work at both surgeries (primarily at Ashcroft Road) and perform a varied array of tasks aimed at ensuring our clients are well cared for and the practice runs smoothly.

Your duties

The role of a veterinary receptionist is varied; no two days are the same. You will be the first point of contact for clients arriving at the practice or phoning to book appointments or request medication. A good working knowledge of veterinary practice would be useful but not essential, and being at ease with computer work is a must.

More about us

The Barn Veterinary Practice is a long-established practice, and many of our team have worked for us for 10+ years, some for 20+ years! We are a small team and work well together. As a close-knit group, we work seamlessly together to provide exceptional care for our clients and their pets.

Your shift pattern

You will work 15.75 hours per week:

• Tuesdays: 2 pm - 7:30 pm
• Thursdays: 2 pm - 7:30 pm
• Fridays: 8:15 am - 1 pm

You will be required to cover extra shifts to cover team holiday/sickness.

The annual salary for this role is up to £10,034.61 (£12.21/hr).

Benefits

• 6.6 weeks annual leave (FTE)
• Additional annual leave for your birthday added to your holiday allowance
• Enhanced family-friendly policies, including maternity / paternity / adoption / shared parental and surrogacy pay
• Cycle to work scheme
• Initiatives focused on employee wellbeing
• Non-accidental injury support
• Learning and development opportunities via the IVC Evidensia Academy
• Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers
• Pension scheme
• Discounted staff pet care