Veterinary Receptionist

Linnaeus; East Midlands; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading veterinary service provider located in the United Kingdom is seeking a Receptionist for their Glenfield branch. This permanent role requires strong customer service skills and the ability to handle various tasks, such as booking appointments and managing client communications. The position offers part-time hours with a supportive work environment and excellent benefits, including holiday leave and wellness programs. Candidates with relevant experience are encouraged to apply.

Benefits

5 weeks holiday + bank holidays + Birthday Leave

Career progression opportunities

Staff discount schemes

Life Assurance

Enhanced sickness pay

E-car salary sacrifice scheme

Employer contribution pension scheme

Wellness program

Employee assistance program

Eyecare voucher scheme

Free annual Flu jab

Cycle to work scheme

Recruitment referral reward scheme

Qualifications

• Experience in a similar customer-facing role is preferred.
• Strong organizational skills and attention to detail are essential.
• Ability to handle phone and email communication effectively.

Responsibilities

• Book appointments and manage client inquiries.
• Arrive clients for surgeries and dispense medication.
• Communicate proactively with clients and colleagues.

Skills

Customer service skills

Communication

Confidence in discussing finances

Job description

Park Vet Group are recruiting for a Receptionist to join their team based at their Glenfield branch. In this role you will have the opportunity to enhance your customer service skills whilst working with a friendly and supportive team. This is a permanent position working 34 hours per week, but part‑time hours will be considered. 1 in 6 Saturday mornings and bank holidays on a rota.

Responsibilities

• Booking appointments, operations
• Arriving clients for surgeries
• Dispensing medication
• Phone and email queries
• Taking payments
• Being confident about discussing finance
• Pro‑active communication between clients and colleagues to ensure the day runs smoothly
• Administration duties e.g. scanning paperwork, filling in forms and taking payments.

Benefits

• 5 weeks holiday + bank holidays + Birthday Leave
• Career progression opportunities
• Staff discount schemes
• Life Assurance
• Enhanced sickness pay
• Enhanced equal family leave
• E‑car salary sacrifice scheme
• Employer contribution pension scheme
• Wellness program including:
• Employee assistance program
• Eyecare voucher scheme
• Free annual Flu jab
• Cycle to work scheme
• Recruitment referral reward scheme

About us

Established for over 100 years, Park Vets offer primary care services for small animals across the county of Leicestershire. Amongst our many primary care services, we also have a referral centre and 24‑hour emergency service that is open twenty‑four seven. All our practices are RCVS accredited, meaning we continuously aim to provide a high‑quality service for our patients, giving them a long and happy life.

Park Vets is part of Linnaeus and Mars Veterinary Health, the largest family‑owned veterinary company in the world. Being privately owned, we can truly be driven by our purpose, to create a better world, and think long‑term as opposed to being focused solely on short‑term profits.

At Linnaeus, A BETTER WORLD FOR PETS starts with a better world for our people. Our Associates are over 6000 strong and empowered to speak up, step up and deliver quality services. You’ll have access to a huge network of specialists, worldwide development opportunities and an easily accessible, comprehensive wellbeing package that prioritises your physical and mental health, allowing you to focus on what you do best - care for pets.

We are committed to fostering a culture that is inclusive and diverse, we care about you and want you to be authentic, with everything you need to perform at your best. We are all individual but two important things bring us together: a commitment to excellence and our passion to achieve our purpose.

All applications with the relevant skills and qualifications will be carefully considered. If you need any support in completing your application or simply want to find out more about Park Vets, Linnaeus or the role please contact our Talent Acquisition team at [e-mail].

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