Veterinary Nurse Manager

Dogs Trust; City Of London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A respected animal welfare charity in London seeks a Veterinary Nurse Manager for maternity cover from February 2026 to March 2027. This role involves leading and managing veterinary nurse teams, overseeing funding schemes, and ensuring patient safety. Ideal candidates will have strong veterinary experience and the ability to build relationships while setting high expectations. Join a dedicated team committed to improving the lives of dogs in care and providing excellent veterinary support.

Qualifications

• Proven track record of managing veterinary teams.
• Experience in overseeing veterinary care and funding schemes.
• Strong interpersonal skills to manage relationships and expectations.

Responsibilities

• Lead and manage veterinary nurse teams across the organisation.
• Oversee invoice management and liaise with the Head of Finance.
• Support Senior Vet Nurses in managing the Emergency Trust Fund.
• Ensure patient safety and continual improvement across teams.
• Liaise with other departments to manage escalated complaints.
• Develop training programmes and maintain connections.

Skills

Strong veterinary experience

Relationship building

Management skills

Ability to set high expectations

Job description

We are looking for someone to join us for a maternity cover contract from February 2026 to March 2027. In our London Office vet team as our Veterinary Nurse Manager overseeing and supporting our vet nurse teams across the organisation.

Responsibilities

• Lead and manage including making any required changes to the SAS and VSF funding schemes, supporting the team to manage their workload.
• Oversee the invoice management for payments relating to these schemes and liaising with the Head of Finance.
• Support the Senior Vet Nurses in managing the Emergency Trust Fund (ETF) and any exceptional funding agreed for veterinary care of dogs.
• Provide professional support to the veterinary nursing teams working within the rehoming centres, supporting their individual professional development and the functions of the vet suites.
• Oversee patient safety and continual improvement across all vet nurse teams.
• Liaise with wider Dogs Trust departments (Operations, Communications and Customer Support Centre) to manage escalated complaints which may include difficult or sensitive situations.
• Represent the clinical veterinary team in cross‑organisational projects and undertake project management work that aligns with our strategy.
• Develop training programmes with the Learning & Development team and maintain wider organisational connections.
• Represent the veterinary perspective at internal stakeholder meetings and represent Dogs Trust at external stakeholder meetings.
• Provide occasional clinical work within rehoming centres or for other teams as necessary.

Qualifications

Someone with strong veterinary experience who is able to build relationships, manage others and set high expectations.

About the Department

The Dogs Trust Veterinary Department is a friendly team of veterinary nurses, veterinary surgeons and admin staff working in the London Office. The primary responsibility for this team is to provide case guidance and management options for dogs within our care across our network of rehoming centres and other veterinary related schemes such as Outreach, Shared Adoption Scheme (SAS), Veterinary Support Fund (VSF) and the Emergency Trust Fund (ETF).