Veterinary Client Care Lead – Team & Service Excellence

Linnaeus; Market Harborough; On-site; GBP 34,000; Full time

Job summary

A leading veterinary group in Market Harborough is looking for a Senior Client Care Associate. This full-time role includes leading the client care team, ensuring exceptional service, and managing rotas. The candidate should have strong leadership and communication skills with a passion for building relationships with clients. This position also offers comprehensive benefits, including training opportunities and a supportive work environment.

Benefits

5 weeks annual leave

Life assurance

Enhanced sick pay

Pension scheme

Cycle to Work Scheme

Pet insurance discount

Reduced gym membership

Qualifications

• Experience in a leadership role within a veterinary care setting.
• Full driving licence required.
• Enthusiasm for client care and team leadership.

Responsibilities

• Support and engage your team with strong leadership.
• Build strong relationships with clients.
• Manage rotas and administration requirements.

Skills

Strong leadership skills

Excellent communication

Interpersonal skills

Exceptional customer service

Compassionate care

Job description

A leading veterinary group in Market Harborough is looking for a Senior Client Care Associate. This full-time role includes leading the client care team, ensuring exceptional service, and managing rotas. The candidate should have strong leadership and communication skills with a passion for building relationships with clients. This position also offers comprehensive benefits, including training opportunities and a supportive work environment.