Veterinary Care Assistant / Veterinary Receptionist

Vets for Pets; City Of London; On-site; GBP 10,000 - 40,000; Full time

Job summary

A veterinary practice in London is looking for a Veterinary Care Assistant / Receptionist. This role involves supporting clinical care for animals and assisting with reception duties. The ideal candidate should have strong communication and customer service skills, along with a passion for animal care. Full-time and part-time hours are available, including weekends.

Benefits

20% discount at the Vet Group

Access to discounts and cashbacks

In-house career development opportunities

Pension and holiday allowance

Qualifications

• Experience in animal handling and clinical practice support preferred.
• Empathy and compassion for animal care.
• Strong dedication to patient and client service.

Responsibilities

• Support with clinical care of animals.
• Assist with non-clinical duties for smooth operations.
• Deliver outstanding service for animals and clients.

Skills

Animal care skills

Communication skills

Customer service skills

Job description

Role Overview

We have an exciting opportunity for an enthusiastic and passionate Veterinary Care Assistant / Receptionist to join our Beckenham Vets for Pets practice!

Our practice is bright, spacious, air-conditioned and purpose built to industry leading standards and has state of the art equipment including digital X-ray and in-house laboratory facilities.

VCA responsibilities will involve supporting with clinical care of animals, so a high standard of animal care skills and experience are required.

Receptionist duties will include assisting all colleagues with non-clinical duties to support smooth running of the practice and provide the best standard of patient care.

Full or Part Time hours available with 1 in 3 full weekends

Monday to Friday 8:45am - 6:45pm / Saturday 8:45am - 4:45pm / Sunday 10:45am - 3:45pm

The attributes required

• Our new colleague will be empathetic, passionate about the industry and will be compassionate about animal care; someone who strives to deliver the very best service for our animals and clients, every single time.
• The role involves animal handling and predominantly supporting the veterinary team in all aspects of clinical practice, therefore we are ideally looking for candidates with previous experience.
• There will be significant reception and front of house responsibility with the role therefore you will also need to have strong communication and customer service skills.

Benefits

In return, we offer such benefits as 20% discount at the Vet Group, Pets at Home and the Groom Room, access to discounts and cashbacks, in-house career development opportunities, pension and holiday allowance.

Location

BR3 3DY

We take our inspiration from pets in embracing people from all walks of life, and we value, respect and celebrate difference. We encourage our people to be their best selves so that we can create a better world for Pets, our Planet, and People. Our ambition is to reflect the diversity of the communities we operate in, and we are intentional in addressing and removing barriers to create opportunities for the exceptional talent and potential in our communities. Even if your skills and experience don’t perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you!