Veterinary Care Assistant or Student Veterinary Nurse

Vets for Pets; Hale; On-site; GBP 21,000 - 30,000; Full time

Benefits offered by this job

20% discount at Vet Group

In-house career development

Pension

Holiday

Job summary

Tottenham Hale Vets for Pets is seeking an enthusiastic Veterinary Care Assistant or current Student Veterinary Nurse to join our team. You will work alongside the Clinical Team and Client Care Advisors, carrying out a wide range of tasks—from caring for in-patients to handling client queries in person and over the phone.

The role is full-time (40 hours per week) with one in three weekends required. You will need to be a team player, keen to learn, and able to keep the clinic clean and well

Qualifications

• Must have good verbal communication and basic computer literacy.
• Team player who is willing to get stuck in, work hard and learn.
• Previous VCA experience or current SVN student.
• Friendly, caring approach for pets and clients.

Responsibilities

• Keep the clinic clean, tidy and organised.
• Monitor in-patients and feed them.
• Run clinical tests and manage stock.
• Assist with operations setup and speak with clients in person or on the phone.
• Provide excellent customer service and pet care.

Skills

Verbal communication

Computer literacy

Team player

Eager to learn

Education

VCA experience

SVN student

Job description

Here at Tottenham Hale Vets for Pets, we enjoy watching our colleagues grow into their chosen careers and are now looking for an enthusiastic and experienced Veterinary Care Assistant or current Student Veterinary Nurse to join our team!

Our practice is bright, spacious, air‑conditioned and purpose‑built to industry‑leading standards and has state‑of‑the‑art equipment including digital X‑ray and in‑house laboratory facilities.

You’ll be working alongside our Clinical Team and our Client Care Advisors, carrying out a wide range of tasks. We’re looking for a team player who is willing to get stuck in, work hard, and is keen to learn.

Your tasks will include keeping the clinic clean, tidy, and organised, feeding and monitoring in‑patients, running clinical tests, managing stock, handling a variety of small animals, helping set up for operations and speaking to clients on the phone and in person. Good verbal communication skills and basic computer literacy are essential to ensure the smooth running of the practice and providing the best standard of patient care.

This is a full‑time role working 40 hours per week including 1 in 3 weekends.

If you share our passion for delivering outstanding pet healthcare, exceptional customer service and would like to join our team, then we would love to hear from you.

In short, you like to be busy, enjoy helping people and their pets and always endeavour to make a difference.

Attributes Required

• You are the friendly and welcoming face for the client and their pets when they arrive at the practice.
• You are able to provide guidance by keeping yourself fully up to speed with the practice services and any additional services available.
• You are calm, attentive, and always focus on the clients’ needs.
• You will bring enthusiasm and drive to your role. Your passion for service is matched with your love of pets.
• You can deal with everything that is thrown at you, from comforting a client who has had some bad news about their pet or sharing in the joy of a new puppy’s first visit to the vet.
• Your personality is infectious and along with your fellow colleagues, you create a welcoming and friendly atmosphere in the practice.
• You must have previous VCA experience or be currently studying as an SVN.

Benefits

In return, we offer such benefits as 20% discount at the Vet Group, Pets at Home and the Groom Room, access to discounts and cashbacks, in‑house career development opportunities, pension and holiday.

Location: N15 4QD

We take our inspiration from pets in embracing people from all walks of life, and we value, respect and celebrate difference. We encourage our people to be their best selves so that we can create a better world for Pets, our Planet, and People. Our ambition is to reflect the diversity of the communities we operate in, and we are intentional in addressing and removing barriers to create opportunities for the exceptional talent and potential in our communities. Even if your skills and experience don’t perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you!