Veterinary Care Assistant - Loughton

Pets at Home Limited; Loughton; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading veterinary group in Loughton seeks a Veterinary Care Assistant to assist with non-clinical duties and provide exceptional pet care. This full-time position requires a friendly, enthusiastic personality capable of creating a welcoming environment for clients and their pets. You will enjoy great benefits, including discounts and career development opportunities.

Benefits

20% discount at the Vet Group, Pets at Home and the Groom Room

Access to discounts and cashbacks

In-house career development opportunities

Pension and holiday allowance

Qualifications

• Enthusiastic and passionate about pet care.
• Ability to provide excellent customer service.
• Adaptable to handle various situations.

Responsibilities

• Assist non-clinical duties to support the practice.
• Be the welcoming face for clients and their pets.
• Provide guidance on practice services.

Skills

Customer service

Communication

Attention to detail

Calm demeanor

Job description

We have an exciting opportunity for an enthusiastic and passionate Veterinary Care Assistant to join our Loughton Vets for Pets practice. Our practice is bright, spacious, air‑conditioned and purpose built to industry‑leading standards and has state‑of‑the‑art equipment including digital X‑ray and in‑house laboratory facilities. You will assist all colleagues with non‑clinical duties to support smooth running of the practice and provide the best standard of patient care. This is a great opportunity for someone who is looking to progress into a student nurse role in the future.

This is a Full‑Time role working 40 hours per week, including 1 in 3 weekends. If you share our passion for delivering outstanding pet healthcare, exceptional customer service and would like to join our team, then we would love to hear from you.

Key attributes

• You are the friendly and welcoming face for the client and their pets when they arrive at the practice.
• You can provide guidance by keeping yourself fully up‑to‑speed with the practice services and any additional services available.
• You are calm, attentive, and always focus on the clients' needs.
• You will bring enthusiasm and drive to your role. Your passion for service is matched with your love of pets.
• You can deal with everything that is thrown at you, from comforting a client who has had some bad news about their pet or sharing in the joy of a new puppy's first visit to the vet.
• Your personality is infectious and along with your fellow colleagues, you create a welcoming and friendly atmosphere in the practice.

In short, you like to be busy, enjoy helping people and their pets and always endeavour to make a difference.

Benefits

• 20% discount at the Vet Group, Pets at Home and the Groom Room
• Access to discounts and cashbacks
• In‑house career development opportunities
• Pension and holiday allowance