Veterinary Care Assistant

Medivet; London Borough of Hammersmith and Fulham; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Health plan

Counselling

Life assurance

Annual leave

Day for You

Cycle to Work

Season Ticket

Staff discounts

Job summary

Medivet is seeking a compassionate Veterinary Care Assistant to join our team in London. You will support nurses and vets with in-patient procedures and pet care, delivering outstanding care to clients, patients and colleagues.

We welcome enthusiastic applicants, whether already experienced in a veterinary setting or looking to develop skills. The role offers training, a supportive team, and the chance to make a real difference in animal welfare.

Qualifications

• You’re skilled at providing exceptional client care.
• You’re a team player who wants to make a real difference in a practice that values and supports you.
• We welcome applications from candidates able to prioritise, remain calm under pressure and who are flexible and willing to learn.

Responsibilities

• Deliver exceptional care to clients, supporting surgeries and procedures, complying with all regulatory, practice and operational standards.
• Deliver patient monitoring and care to pets, including walking, toileting and feeding.
• Work collaboratively within a supportive team.

Skills

Client care

Team player

Calm under pressure

Willing to learn

Tools

Hygiene standards

Job description

As a Veterinary Care Assistant (VCA) you will support the nurse and vets with in-patient procedures and pet care delivering exceptional care always there to our clients, patients, and colleagues.We’re looking for an enthusiastic, compassionate, and dedicated Veterinary Care Assistant to join our team and help us deliver exceptional care to the animals and people who mean so much to us.This is more than just a job — it’s an opportunity to be part of a team that makes a difference to pets’ lives every single day. From providing comfort and reassurance to patients to supporting our veterinary team in delivering outstanding clinical care, you’ll play a vital role in creating a positive experience for every animal and their owner who walks through our doors.You’ll help ensure our patients feel safe, comfortable, and cared for, while maintaining high standards of cleanliness, hygiene, and patient welfare. Working alongside our vets and veterinary nurses, you’ll be involved in the day-to-day running of the practice, supporting treatments and procedures, caring for hospitalised patients, and helping create a welcoming, supportive environment for clients and colleagues alike.We’re looking for someone who is proactive, reliable, and eager to learn — someone who understands that the little things can make the biggest difference. Whether you’re already experienced in a veterinary environment or looking to develop your skills and build a rewarding career in animal care, we’d love to hear from you.In return, you’ll have the opportunity to grow your knowledge, develop your skills, and work alongside a team that shares your passion for animal welfare and excellent patient care.

Your career means more than a rota and a job title, that’s why we offer:

Health and wellbeing

• Health Cash Plan from day one
• 24/7 counselling and wellbeing support
• Life Assurance 3 x salary

Annual leave

• 5 weeks’ annual leave plus Bank Holidays, rising with length of service
• Extra ‘Day for You’, a paid day off just for you

Additional support

• Cycle to Work
• Season Ticket loans
• Discounts on Medivet products and services

About you

You’re skilled at providing exceptional client care and are passionate about caring for pets. You’re a team player who wants to make a real difference in a practice that values and supports you.

We welcome applications from candidates able to prioritise, remain calm under pressure and who are flexible and willing to learn.

This role is not suitable for young workers in line with Health and Safety Executive (government) direction due to the expected duties of the role. Therefore, you will be asked to confirm that you are over the age of 18 as part of the application process.

What you’ll be doing

Typically, in this role, you’ll:

• Deliver exceptional care to clients, supporting surgeries and procedures, complying with all regulatory, practice and operational standards
• Deliver patient monitoring and care to pets, including walking, toileting and feeding
• Work collaboratively within a supportive team