Veterinary Care Assistant

Medivet Group; Garnsgate; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading veterinary care provider in the UK is looking for a Veterinary Care Assistant to support vets and nurses in delivering exceptional care. The role involves patient monitoring, cleaning protocols, and ensuring compliance with standards. Ideal candidates will possess excellent client care skills and a team-oriented approach. The position offers 40 hours per week with benefits including health plans and generous leave policies.

Benefits

Health cash plan

Life Assurance

24-hour counselling

5 weeks' annual leave

Interest free Season Ticket Loan

Cycle to Work scheme

Discounts on products and services

Qualifications

• Experience of working as part of a team and building positive relationships.
• Able to provide exceptional care to clients and patients.
• Client care skills, with the ability to remain calm under pressure.

Responsibilities

• Provide a gold standard service to patients and clients.
• Follow cleaning protocols to maintain clinical cleanliness.
• Prepare and maintain medical equipment.
• Deliver patient monitoring and everyday care.

Skills

Teamwork

Client care

Task prioritization

Flexibility

Job description

About the Role

As a Veterinary Care Assistant (VCA) you will support the nurse and vets with in‑patient procedures and pet care delivering exceptional care always there to our clients, patients, and colleagues. As a Veterinary Care Assistant, you will be an integral part of the practice team. Working with our Veterinary Surgeons, qualified Nurses, and Student nurses to provide exceptional care to our patients.

Medivet is a leading veterinary care provider, with practices across the UK including a number of 24‑hour veterinary centres and referral centres. We also have a growing presence overseas with practices in France, Germany and Spain. We’re proud to support a large, connected and growing community of colleagues who provide exceptional care that matters in every interaction.

40 hours a week and some weekends and bank holidays based at the Long Sutton practice and 1:3 Saturday mornings based at the Wisbech practice.

Responsibilities

• Provide a gold standard service to our patients and clients
• Follow cleaning protocols to maintain cleanliness of the clinical environment
• Prepare and maintain medical equipment
• Consistently deliver exceptional care to clients
• Support with operations and procedures
• Deliver patient monitoring and care, including everyday care: walking, toileting and feeding
• Ensure the completion of all pre and post operation activity
• Complete patient transfers to out of hours or enhanced care
• Dispense any medication required under the guidance of the Veterinary team
• Ensure compliance with all regulatory, practice and operational standards

Qualifications

• Experience of working as part of a team and building positive working relationships with colleagues
• Able to provide exceptional care to clients and patients
• Client care skills, with the ability to remain calm under pressure
• Able to prioritise a range of tasks and own workload
• Flexible and willing to learn
• An understanding of the purpose and importance of regulation and compliance

Benefits

• Health cash plan from day one (covering dental, physio and optical services) with 24/7 Private GP Service
• Life Assurance 3 × salary
• Access to 24‑hour counselling by phone or in person should you feel you need support
• 5 weeks' annual leave plus Bank Holidays, rising to 6 weeks with length of service
• An additional 'Day for You', a paid day's leave for you to use as you wish
• Interest free Season Ticket Loan
• Cycle to Work scheme
• Discounts on Medivet products and services