Vet Diagnostics Lab Assistant - QA & Admin Support

Zoetis Spain SL; West of England; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Private medical insurance

Health assessments

Dental insurance

Employee assistance programme

Job summary

VPG, part of Zoetis, is seeking a Laboratory Assistant in Bristol to join a leading veterinary pathology laboratory. You will support diagnostic services, work with experienced professionals, and contribute to a collaborative, growth-focused environment.

The role emphasizes accuracy, teamwork, and a proactive approach to testing support, QA, and procedure development, with opportunities for training alongside the Laboratory Manager.

Qualifications

• Excellent attention to detail.
• Professional and confident telephone manner.
• A flexible, self-motivated approach with a positive attitude.
• Ability to work independently and under pressure.
• Strong organisational and time management skills.
• Excellent verbal and written communication skills.
• Basic IT skills and confidence using computer systems.

Responsibilities

• Receive and prepare specimens for processing, ensuring correct labelling and recording.
• Open and distribute general deliveries to appropriate departments.
• Contact clients and partner laboratories by phone and email.
• Provide administrative support, including dictation for the Grossing Technician.
• Maintain a clean, safe, and organised laboratory environment.
• Dispose of wet tissue, specimens, and laboratory containers per SOPs.
• Monitor and replenish laboratory consumables and stock.
• Prepare laboratory cassettes in line with SOPs and change processor reagents.
• Regularly monitor and action laboratory requests.
• Support QA, continuous improvement initiatives, and procedure development.
• Assist with the training of new Laboratory Assistants under supervision.

Skills

Attention to detail

Telephone manner

Flexible attitude

Independent working

Time management

Verbal and written communication

Basic IT skills

Tools

LIMS

Microsoft Word

Microsoft Excel

Outlook

PowerPoint

Job description

VPG, part of Zoetis, is seeking a Laboratory Assistant in Bristol to join a leading veterinary pathology laboratory. You will support diagnostic services, work with experienced professionals, and contribute to a collaborative, growth-focused environment.

The role emphasizes accuracy, teamwork, and a proactive approach to testing support, QA, and procedure development, with opportunities for training alongside the Laboratory Manager.