Vessel IT Executive

Arcadia Shipping; City Of London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A shipping company is seeking a Vessel IT Support Executive to provide IT support to end-users and vessels. The ideal candidate will have a Diploma in Information Technology and 3 to 5 years of experience in IT support within a shipping context. Strong communication and technical skills are essential. This role is full-time and offers a salary range of SGD 3,500 - 4,500.

Qualifications

• 3 to 5 years of experience in IT support in a shipping company is a must.
• Able to manage multiple projects/proposals.
• Experience working on ERP software is an added advantage.

Responsibilities

• Ensure that Company’s IT Policy is updated and adhered to.
• Provide day to day IT support to end-users within the company.
• Support and ensure normal IT server operations within the company and vessels.

Skills

Good communication skills

Good team player

Good command of English

Attention to detail

Adaptability and Flexibility

Basic SQL Knowledge

Technical Proficiency

Documentation Skills

Education

Diploma in Information Technology or equivalent

Job description

Vessel IT Support Executive

Arcadia Shipping Pte Ltd

460 Alexandra Road, mTower

Full time

SGD 3,500 - 4,500

Functions and Responsibilities

• Ensure that Company’s IT Policy is updated and adhered to;
• Provide day to day IT support to end-users within the company;
• Provide IT support for Vessels via remote tools or vessel visit if required;
• Support and ensure normal IT server operations within the company and vessels;
• Maintain and update Office Hardware inventory
• Administer Company's Marine ERP's;
• Ensure that backup and replication is done for ERP's and office servers
• Collaborate with other Business Units on new technological needs or expand uses for existing technologies to increase functionality or efficiency if required;
• Arrange or conduct IT training for new users or technologies;
• Coordinate with vendors and service providers when required;
• Maintain/create user documentation and training materials.
• Actively explore and deploy new software/hardware, unit standards, policies and procedures and effectively manages to achieve them when required;
• Other work as assigned by superiors from time to time.

Requirements (Qualification, knowledge, skills and abilities)

• Diploma in Information Technology or equivalent;
• 3 to 5 years of experience in IT support in a shipping Company is a must;
• Good team player and ability to work independently with initiative;
• Good communication skills;
• Good command of both verbal and written English
• Able to manage multiple projects/proposals
• Basic SQL Knowledge to run/apply queries.
• Experience of working on an ERP Software will an added advantage.
• Technical Proficiency
• Maritime knowledge
• Adaptability and Flexibility
• Attention to detail
• Regulatory Compliance
• Documentation Skills