Venue Manager (Rochdale)

Gravity Recruit; Rochdale; On-site; GBP 29,000 - 35,000; Full time

Job summary

A national leisure brand is seeking a Venue Manager for their site in Rochdale. This role involves managing a large venue while delivering exceptional customer service and maintaining high operational standards. The ideal candidate should have experience in the leisure or hospitality sector, or strong retail experience. This position requires flexibility with working hours and a confident leadership approach to manage a diverse team effectively. A competitive salary package is offered.

Qualifications

• Experience in the Leisure or Hospitality sector is preferred.
• Background in high-volume retail management is a plus.
• Ability to handle operational compliance in a regulated environment.

Responsibilities

• Manage a large leisure venue with multiple propositions.
• Deliver high levels of customer service and operational standards.
• Lead and schedule a large team across various setups.

Skills

Customer service orientation

Leadership

Operational compliance

Flexibility

Job description

Overview

Venue Manager - Rochdale

Our client are a large national leisure brand with sites throughout the UK. Well established a trading well, they are now seeking to recruit an exceptional Venue Manager for their site in Rochdale.

The Role

• Managing a large Leisure venue with a mixture of different propositions.
• Responsible for the delivery of exceptional customer service and maintaining high levels of standards, showcasing the venue in its best light at all times.
• Managing high levels of operational compliance in a heavily regulated sector.
• You will be managing a large team across various different propositions in a couple set up.

The Person

• The ideal candidate will come from the Leisure / Hospitality sector, however strong retailers from high volume / fast paced environments are also invited to apply
• You must have experience in running your own site or have experience as a number 2 in a very large operation to be considered.
• Flexible working patterns in a venue that trades extended hours. Whilst the Manager will schedule their own working schedules, somebody with flexibility to cover unsociable shifts by exception is essential.
• Passionate about customer service, you will be a confident leader with the ability to manage in a sometimes challenging environment.

The Package

£32,197 Basic + Bonus + Package

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