Vehicle Workshop Shift Manager (Qualified Technician)

Neway International Ltd; Plymouth; On-site; GBP 60,000 - 80,000; Full time

Job summary

A service provider in vehicle maintenance is seeking a Workshop Shift Manager to oversee daily operations at the Council's workshop. The role involves managing a team, ensuring compliance with safety and regulatory standards, and handling service budgets. Candidates should possess leadership and technical expertise along with necessary qualifications. This position offers a commitment to quality service delivery within community needs, and a salary of £19.32 per hour PAYE or £25.15 Limited/Umbrella.

Qualifications

• Full UK driving licence is essential.
• Significant understanding of Road Transport Law is required.
• Experience in managing MOT testing and compliance under VOSA regulations is crucial.

Responsibilities

• Manage workshop operations, ensuring timely delivery of maintenance and repairs.
• Lead a team of approximately 14 operational staff.
• Oversee a service budget of £750k, ensuring efficiency.
• Ensure compliance with VOSA regulations and Health & Safety standards.
• Manage the Council’s MOT station and liaise with clients.

Skills

Leadership

Communication

Problem-solving

Education

GCSE Grade A*-C in Maths and English (or equivalent)

Vehicle technician qualification

IOSH qualification or equivalent in Health & Safety

Tools

Tranman or similar systems

Word

Excel

Job description

Neway International are seeking a Workshop Shift Manager – Management to join our client Plymouth City Council.

Location: Prince Rock Depot, Macadam Road, Prince Rock, Plymouth, Devon, PL4 0RZ
Hours: 27 per week (shift working between 06:00–17:00 Mon–Fri, occasional Saturdays with time off in lieu)
Start Date: 15 December 2025 | Duration: ongoing
Pay Rates: PAYE £19.32 per hour / Limited/Umbrella £25.15 per hour

About the Client

Plymouth City Council’s Street Services team plays a vital role in maintaining the city’s infrastructure and delivering high-quality services to residents. Within Plymouth Highways, the workshop ensures the safe, efficient, and compliant operation of the Council’s fleet. The Council values customer service excellence, compliance, and innovation, striving to deliver services that meet both community needs and industry standards.

The Role

As Workshop Shift Manager, you will oversee the day‑to‑day management of the Council’s workshop, ensuring effective delivery of scheduled and unscheduled maintenance, inspections, and MOT testing. You will lead a team of operational staff, manage a significant service budget, and ensure compliance with Vehicle and Operator Services Agency (VOSA) regulations and the Council’s Operating Licence. This role requires strong leadership, technical expertise, and a commitment to safety and customer service.

Key Responsibilities

• Manage workshop operations, ensuring timely delivery of maintenance, repairs, inspections, and MOTs
• Lead and support a team of approximately 14 operational staff
• Oversee a service budget of £750k, ensuring efficiency and income generation
• Implement policies, procedures, and processes for safe and effective workshop operations
• Ensure compliance with VOSA regulations and Health & Safety standards
• Manage the Council’s MOT station, delivering services to internal and external clients
• Monitor productivity, performance, and stock control using IT systems
• Liaise with clients and customers to ensure services are delivered to agreed standards
• Handle customer complaints, ensuring resolution within corporate timescales

Candidate Requirements

• GCSE Grade A*–C (9–4) in Maths and English (or equivalent)
• Vehicle technician qualification or extensive demonstrable experience in managing a vehicle workshop
• IOSH qualification or equivalent in Health & Safety
• Full UK driving licence
• Significant understanding of Road Transport Law
• Experience managing MOT testing, inspections, and compliance under VOSA regulations
• Proven experience in managing commercial services and generating income
• Strong leadership and team management skills
• Excellent communication and problem-solving abilities
• Demonstrable ICT skills (Word, Excel); experience with Tranman or similar systems desirable