Vehicle Technician

Sinclair Group; Newport; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading motor group in Newport is seeking a qualified Vehicle Technician to ensure customer satisfaction by delivering high-quality repair and service work on various vehicles. Ideal candidates will have an NVQ Level 3 qualification and excellent communication skills. Benefits include 30 days of annual leave, enhanced maternity/paternity payments, comprehensive tool insurance, and development opportunities within the group.

Benefits

30 days annual leave

Birthday day off

Contributory Pension Scheme

Enhanced Maternity/Paternity payment

Comprehensive Tool Insurance

Free MOT every year

Employee Assistance programme

Cycle to Work Scheme

Qualifications

• Completed NVQ Level 3 or equivalent qualifications.
• Ability to explain complex repairs clearly.
• Previous experience in a retail environment is a plus.

Responsibilities

• Repair, service, and care for vehicles to meet quality standards.
• Identify faults and keep accurate records.
• Ensure customer satisfaction and public safety.

Skills

Excellent communication skills

Diagnostic equipment proficiency

Coaching and mentoring

Education

NVQ Level 3 in Light Vehicle Repair or equivalent

Job description

Jaguar Land Rover Newport, part of the Sinclair Group, has an opportunity for a Vehicle Technician. Whether you are experienced, highly skilled Level 3 Service & MOT Technician looking or just starting out in your career, we want to hear from you. As a qualified Vehicle Technician you will be at the very heart of our customer experience, keeping them on the road so they can get safely from A to B and taking great pride in a job well done. Working with a talented team and some of the best equipment in the business, you'll repair, service and care for all kinds of vehicles – identifying faults, making improvements, keeping accurate records and meeting demanding quality and safety standards. Working to MOT and manufacturer standards, you'll focus on delivering customer satisfaction and public safety as you minimise costs for the customer.

Qualifications

• Have completed an NVQ Level 3 qualification in Light Vehicle Repair or equivalent NVQ, BTEC or City & Guilds qualifications.
• Excellent communication skills with the ability to liaise with colleagues within the Retailer and customers to explain complex repairs.
• Your dedication to maintaining your product knowledge, brand and industry knowledge by accepting mentoring and development opportunities.
• Checking level and quality of work through use of diagnostic equipment, self‑quality checking and road testing of vehicles after the work has been carried out.

The ideal applicant will have some previous history of working in a retailer environment and experienced coaching and mentoring junior or less experienced team members. Practical knowledge of working on electric vehicles is desirable.

Benefits

• 30 days annual leave per year (including bank holidays) that will increase with length of service
• Birthday day off
• Contributory Pension Scheme
• Enhanced Maternity/Paternity and Adoption payment
• Manufacturing specific training along with in-house training
• Comprehensive Tool Insurance at no cost to you
• Staff discounted parts and servicing plus a free MOT every year
• Recognition of length of service at 5, 10, 20, 30 & 40 years anniversary
• Life Assurance (death in service benefit)
• Staff Car Scheme
• Colleague Referral Scheme / Customer Referral Schemes
• Cycle to Work Scheme
• Employee Assistance programme with access to a 24/7 helpline and designated Mental Health First Aiders
• Sinclair Foundation – charitable foundation designed to support members or their close family who find they need financial support at times of ill-health.
• Development opportunities within the Sinclair Group, available after a suitable qualifying period

Our Values

As a family‑owned business we have strong values which we encourage our colleagues to demonstrate at all times: Respect and Trust, Teamwork and Unity, Professional and Driven, Friendly and Welcoming. The Sinclair Group is Wales’s largest and most successful motor group, with a reputation of quality and excellent customer service dating back to our humble beginning in 1945. We recognise and reward hard work, loyalty and achievements with excellent benefits, incentives, training and career development opportunities.