Vehicle Parts & Logistics Coordinator

Ex-Mil Recruitment Ltd; Tamworth; On-site; GBP 32,000; Full time

Job summary

A specialized recruitment consultancy is seeking a Vehicle Parts & Logistics Coordinator in Tamworth. The successful candidate will manage incoming and outgoing parts enquiries while achieving sales and customer satisfaction targets. Essential knowledge includes commercial truck and trailer parts, alongside a confident communication style. This role offers a competitive salary of £32,000 depending on experience.

Qualifications

• Proven ability to deliver high standards of customer service.
• Full UK driving licence required.
• Self-discipline and reliability are essential.

Responsibilities

• Handle incoming calls and promote parts sales.
• Liaise with suppliers to maintain stock levels.
• Support the Branch Manager in meeting targets.

Skills

Strong working knowledge of commercial truck and trailer parts

Confident communicator

Professional telephone manner

Competent IT skills

High standards of customer service

Awareness of health and safety principles

Tools

Microsoft Office

Job description

Vehicle Parts & Logistics Coordinator (267dm) – Tamworth - £32,000 DOE

Our client is looking for a Parts Specialist to join their Tamworth Department.

They will be handling incoming and outgoing parts enquiries, managing sales both over the counter and by phone, and maintaining strong customer relationships.

This role directly supports the operational success of the branch by achieving key performance targets in sales, margin, and customer satisfaction.

DUE TO THE NATURE OF THIS RECRUITMENT CONSULTANCY, WE ARE ONLY ABLE TO REPRESENT INDIVIDUALS WHO ARE EX MILITARY.

Core Duties & Responsibilities :

• Handle incoming calls in a professional, confident manner — promoting and securing parts sales while upholding the company’s service standards.
• Liaise with suppliers to source and order parts, maintaining optimal stock levels and ensuring best-value procurement at all times.
• Support the Branch Manager in meeting monthly targets for sales, profit margin, and contribution.
• Operate as part of a tight-knit team, maintaining high levels of communication and cooperation to meet company service level agreements (SLAs) and KPIs.
• Conduct regular stock checks and cleanses; process internal transfers promptly to maintain accurate and efficient inventory management.
• Engage with both local and national customers, delivering exceptional service to build lasting relationships and repeat business.
• Identify and develop new customer opportunities, fully promoting the company’s truck and trailer parts capability.
• Handle cash and payment systems with accuracy and honesty, adhering to all company financial and safety procedures.
• Drive sales performance both at the trade counter and through outbound contact, working closely with the team to exceed targets.
• Stay informed on local market activity, identifying potential opportunities to grow business presence and customer base.
• Always comply with company health and safety standards, ensuring the safety of colleagues, customers, and the workplace.
• Demonstrate the company’s core values in all daily interactions — teamwork,

Essential Knowledge & Experience :

• Strong working knowledge of commercial truck and trailer parts.
• Confident communicator, both verbally and in writing, with all levels of personnel.
• Professional telephone manner and customer-facing confidence.
• Competent IT skills, particularly in Microsoft Office.
• Proven ability to deliver high standards of customer service.
• Awareness of health and safety principles in a workplace setting.

Core Behaviours & Attributes :

• Self-Discipline : Reliable, punctual, and mission-focused.
• Integrity : Acts with honesty and professionalism at all times.
• Positive Attitude : Brings energy, initiative, and a “can-do” mindset to the team.
• Team Player : Works effectively within a team, supporting others to achieve shared objectives.
• Calm Under Pressure : Maintains composure and decision-making ability under busy or demanding conditions.
• Respectful & Diplomatic : Builds strong working relationships through clear communication and mutual respect.
• Focused : Keeps the end goal in sight, ensuring tasks are completed to a high standard.

Additional Requirements :

Full UK driving licence.

If you are interested in applying, please send a copy of your CV to Dan Martin at Ex-Mil Recruitment Ltd