Vehicle Diagnostic Author

CAD-IT Ltd; Lighthorne; On-site; GBP 40,000 - 55,000; Full time

Job summary

A leading automotive solutions firm in the United Kingdom is seeking a Vehicle Diagnostic Author to develop and deliver diagnostic content for automotive technicians. This role requires a strong understanding of vehicle diagnostics, proficiency in Microsoft Office, and excellent communication skills. Responsibilities include diagnosing faults, developing workflow solutions, and managing technical content publishment. The position offers competitive benefits, including private medical insurance and generous leave policies.

Benefits

Private Medical Insurance

Stakeholder pension scheme

25 days annual leave + bank holidays

Long Service Award scheme

Enhanced Maternity pay

Subsidised eye care

Work pattern with Friday afternoons off

Mental Health & Wellbeing Support Group

Companywide and team social events

Qualifications

• Solid understanding of vehicle diagnostics and electronic systems.
• Excellent communication skills for stakeholder engagement.
• Ability to interpret technical drawings and engineering processes.

Responsibilities

• Diagnose and author processes to address complex faults.
• Develop workflow solutions for guided diagnostic systems.
• Manage and publish clear, concise content for technicians.

Skills

Vehicle diagnostics

Technical documentation

Analytical skills

Communication skills

Problem-solving

Teamwork

Tools

Microsoft Office

3D CAD

Job description

Overview

As a Vehicle Diagnostic Author, you will play a pivotal role in developing, testing, and delivering diagnostic content. Your expertise will shape the way technicians around the world tackle complex vehicle issues. This role demands attention to detail, strong communication skills, and the ability to simplify intricate technical concepts.

Responsibilities

• Diagnose and author processes to address complex faults, from initial symptoms or DTCs to resolution.
• Develop workflow solutions for guided diagnostic systems.
• Manage and publish clear, concise content tailored for automotive dealership technicians.
• Collaborate closely with engineering teams to gather accurate and up-to-date technical information.

Qualifications

• A solid understanding of vehicle diagnostics and electronic systems.
• Proficiency with Microsoft Office and experience working with technical documentation.
• Strong analytical and problem-solving skills, with a methodical approach to fault diagnosis.
• Excellent communication skills, capable of engaging with stakeholders at all levels.
• The ability to interpret technical drawings and engineering processes.
• A professional demeanor in customer-facing interactions.
• Teamwork skills combined with the initiative to work independently when required.

Bonus Skills (Not essential but great to have)

• Trained in Simplified Technical English.
• Previous vehicle diagnostics authoring experience.
• Familiarity with 3D CAD or modelling software.

Benefits

• Private Medical Insurance
• Stakeholder pension scheme
• 25 days annual leave + bank holidays
• Long Service Award scheme
• Enhanced Maternity pay
• Subsidised eye care
• Working pattern with Friday afternoons off
• CAD-IT Mental Health & Wellbeing Support Group
• Companywide and team social events, plus more!