Veeam SME – Consulting & Technical Enablement

iVedha Inc.; Birmingham; On-site; GBP 60,000 - 90,000; Full time

Job summary

A leading digital transformation company in the United Kingdom seeks a seasoned Veeam Subject Matter Expert to support consulting engagements with a focus on hands-on Veeam delivery and customer enablement. This role involves troubleshooting, design guidance, and creating technical documentation for internal teams and partners. The ideal candidate will have a strong background in VMware and certifications like VMCE. This position supports a collaborative environment with opportunities for customer engagement and internal knowledge sharing.

Qualifications

• Strong communication and customer-facing skills.
• Ability to adapt to changing project priorities.
• Maintain a high level of professionalism and accuracy.

Responsibilities

• Deploy and optimize the Veeam Availability Suite.
• Conduct backup architecture reviews and capacity planning.
• Troubleshoot integration issues related to Veeam and storage.

Skills

Hands-on Veeam SME experience

Strong background with VMware

Solid troubleshooting skills

Education

Bachelor’s degree in Computer Science or related technical field

Tools

Veeam Availability Suite

VMware

Hyper-V

Job description

Job Title: Veeam SME – Consulting & Technical Enablement

About iVedha

iVedha Inc. is a global AI‑first digital transformation company with over 25 years of excellence. Powered by the iVedha Fabric - our AI‑native operating system, we unify cloud, data, AI, security, and people to deliver measurable, resilient outcomes. Our expertise spans Agentic AI, Generative AI, Cloud Engineering, Cybersecurity, Data Modernization, Application Transformation, and Talent Enablement.

Role Summary

iVedha Inc. is looking for a seasoned Veeam Subject Matter Expert who can support our consulting engagements end‑to‑end. The primary focus of this role is hands‑on Veeam delivery, troubleshooting, design guidance, and customer enablement. In addition to core SME responsibilities, the role includes creating supporting technical documentation and training material where needed for internal teams, partners, and customers.

Responsibilities

Veeam Technical Delivery

• Deploy, configure, and optimize the Veeam Availability Suite across various customer environments.
• Lead backup architecture reviews, capacity planning, and best‑practice implementations.
• Troubleshoot performance, configuration, and integration issues related to Veeam, VMware, storage, and networking.
• Guide customers on data protection strategy, DR workflows, and operational readiness.
• Stay updated on new Veeam releases, features, and ecosystem changes.

Consulting & Customer Engagement

• Work directly with clients to understand requirements and provide technical recommendations.
• Support pre‑sales conversations with solution walkthroughs and technical validation.
• Collaborate with delivery teams and SMEs to ensure projects run smoothly and deliver expected outcomes.
• Take ownership of technical escalations and field‑level challenges.

Technical Content & Enablement

• Create practical technical documents such as runbooks, configuration guides, checklists, and internal notes.
• Contribute to training decks or short reference materials to support onboarding and partner enablement.
• Translate complex Veeam concepts into simple, usable instructions for operational teams.

Cross‑Functional Collaboration

• Work with consulting, sales engineering, and product teams to align on customer needs.
• Ensure technical accuracy across documentation and solution delivery.
• Provide occasional internal knowledge‑sharing sessions for teams working on Veeam‑related engagements.

Professional Expectations

• Strong communication and customer‑facing skills.
• Ability to manage tasks independently and adapt to changing project priorities.
• Maintain a high level of professionalism, accuracy, and ownership.

Required Skills & Experience

• Hands‑on Veeam SME experience (must have).
• Strong background with VMware, Hyper‑V, storage, and virtualization fundamentals.
• Experience supporting consulting engagements or professional services.
• Solid troubleshooting and diagnostic skills across compute, network, and storage layers.
• Ability to produce clear, useful technical documentation when needed.

Certifications

• VMCE (Veeam Certified Engineer) / VMCA (Veeam Certified Architect) – Must Have
• VMware Certified Professional (VCP) – preferred
• Microsoft Certified Professional (MCP) – preferred

Education

• Bachelor’s degree in Computer Science or related technical field preferred; OR adequate hands‑on experience aligned with the role.