Van Pack Operative

SevernTrentLife; Harlow; On-site; GBP 30,000; Full time

Job summary

A leading utility service provider in Harlow is seeking a dedicated individual for the front-line Operational Delivery Team, responsible for addressing customer-reported issues in drainage systems. The ideal candidate will possess a Driving Licence, demonstrate attention to detail, and have a caring attitude. This role involves working 36.75 hours a week on a 4-on-4-off shift pattern, and offers competitive benefits including salary, bonuses, and extensive training.

Benefits

Salary: £29,629.60 plus allowances

25 days holiday plus bank holidays

Annual bonus scheme up to £1,500

Leading pension scheme

Electric vehicle scheme

Qualifications

• Basic understanding of the Drainage Network and relevant equipment.
• Ability to handle challenging situations effectively.
• Willingness to improve health, safety, environmental, and quality standards.

Responsibilities

• Respond to customer-reported issues including blockages and pollution incidents.
• Be part of the front-line Operational Delivery Team.
• Work across a 4 on 4 off shift pattern including evenings and weekends.

Skills

Driving Licence

Attention to detail

Customer service orientation

Positive attitude

Health and safety awareness

Job description

At Severn Trent, our people are at the heart of everything we do. We’re in the top 5% of utility companies worldwide when it comes to employee engagement and ranked as a Top 50 UK Employer on Glassdoor. Join us in making a positive impact on the environment and our communities, while being valued and supported in a truly inclusive workplace.

If you want to do more, because you care, we want you on our team.

EVERYTHING YOU NEED TO KNOW

We have a new opportunity to join Severn Trent’s Waste Network Reactive Sewer Services Team!

You will form part of our front-line Operational Delivery Team, who will be the first response to all customer reported issues, including (but not limited to) blockages, external and internal floodings, and pollution incidents.

You’ll be based at ourMansfield in Nottinghamshire. You’ll work with 30+ others in your team, working for the Reactive Sewer Services. With this being such a critical role, we’re looking for someone who can join us 36.75 hours a week working across a 4 on 4 off shift patterns including evenings and weekends.

WHAT WE’RE LOOKING FOR

As a minimum we would need the successful candidate to have a Driving Licence and a basic understand of the Drainage Network and the equipment used to carry out clearance and maintenance of assets.

• An eye for quality and detail and a forward-thinking mindset.
• Want to do the right thing for Customer and the Environment.
• Can handle challenging situations with a positive mindset and communicate difficult conversations effectively.
• Encourage and actively improve health, safety, environmental, and quality standards

Skills and experience are important, but character, positivity, and a caring attitude matter too. We welcome and celebrate diverse individuals, knowing they help us better serve our communities. We seek people who get involved, want to be part of something bigger, and make a difference because they care.

HOW WE’LL REWARD AND CARE FOR YOU

It's not just a job; it's a career. We offer benefits that reward great work and award-winning training to help you reach your potential. Plus, you'll contribute to the environment and community too. Here are some of our favourites:

• Salary: £29,629.60 (plus weekend working and shift allowance)
• Once you begin, you will receive a full training package, including all things, High Pressure Water Jetting, NRSWA, Lone Working/ Single Solving Jetting etc.
• 25 days holiday + bank holidays (and the ability to buy/ sell up to 5 days per year)
• Annual bonus scheme (of up to £1,500, which is subject to eligibility)
• Family-friendly policies (including a year off fully paid maternity and adoption leave)
• Leading pension scheme – we will double your contribution (up to 15% when you contribute 7.5%)
• Sharesave – the chance to buy Severn Trent plc shares at a discounted rate
• Dedicated training and development with our Academy
• Electric vehicle scheme and retail offers
• Two paid volunteering days per year

LET’S GO

We can't wait to hear from you! Have an updated CV ready and spare five minutes to apply. We'll let you know the outcome after the closing date, so keep an eye on your phone and emails.