Valet Supervisor

ARNOLD CLARK AUTOMOBILES LIMITED; Nottingham; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading automotive company in Nottingham seeks a Valet Supervisor to ensure smooth branch operations, manage staff rotas, and deliver excellent customer service. The ideal candidate will have strong communication skills, a full UK driving licence, and the ability to motivate a team. Competitive benefits package offered, including generous leave and employee discounts.

Benefits

33 days’ annual leave

Flexible leave

Generous employee discounts

Private healthcare

Workplace pension

Discount on new and used vehicles

Contributory pension scheme

Responsibilities

• Organise daily deliveries and collections efficiently.
• Work with the branch manager for smooth operations.
• Promote great customer service in the branch.
• Encourage communication between staff and management.
• Control stock of valeting materials and order new stock.
• Liaise with internal and external organisations.
• Maintain tidy valet bays and follow safety regulations.
• Organise staff rotas for shift coverage.
• Motivate staff to reach targets.
• Deliver customer service excellence.

Skills

Great communication skills

High levels of organisation

Attention to detail

Ability to work on initiative

Understanding of customer service

Full UK driving licence

Flexibility to cover extra hours

Job description

We’re recruiting a flexible and hardworking Valet Supervisor to work at our Motorstore in Nottingham. As a Valet Supervisor, you’ll play a key role in the everyday smooth running of our busy branch. From supporting the branch manager to making sure that deliveries and collections are made successfully to organising the staff rota and ordering materials, you’ll help to run the show.

Day-to-day duties

• Organise daily deliveries and collections as efficiently as possible.
• Work with the branch manager to keep everything running smoothly.
• Promote great customer service throughout the branch.
• Encourage excellent communication between staff and management.
• Carry out regular stock control of valeting materials and order new stock as needed.
• Liaise with internal and external organisations.
• Ensure valet bays are kept tidy and that staff follow health and safety regulations.
• Organise staff rotas to ensure shifts are covered.
• Motivate staff to reach targets.
• Deliver customer service excellence.

Qualifications

• Great communication skills and a friendly, professional approach.
• High levels of organisation and attention to detail.
• Ability to work well on your own initiative and as part of a team.
• Understanding of the importance of excellent customer service.
• A full UK driving licence.
• Flexibility to cover extra hours when required.

Arnold Clark is committed to creating a diverse and inclusive workplace. We strive to create an environment where collaboration, unique perspectives and multiple approaches are celebrated. We care about our employees and our communities, we nurture talent and encourage ambition, and we are passionate about people who take pride in their work. Our employees are at the heart of everything we do – diverse in our make-up, united in our goals.

Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure check.

Benefits

• 33 days’ annual leave
• Flexible leave
• Generous employee discounts
• Private healthcare
• Workplace pension
• Discount on new and used vehicles
• Contributory pension scheme
• …and much more

Hours

Full time: Monday - Thursday 8am - 5.30pm, Friday 8am - 4.30pm and alternate Saturdays 8am - 12pm.