Vacation Planner

Remotetravelcareers; Birmingham; On-site; GBP 25,000 - 35,000; Full time

Job summary

A remote travel service company is seeking a Vacation Planner to assist clients with organizing vacations from start to finish. This role involves customer support for bookings, schedules, and travel questions. Ideal candidates will have strong communication and organization skills. Previous experience in customer service or hospitality is a plus, but not required. Enjoy benefits like flexible schedules and a supportive team environment.

Benefits

Flexible schedule opportunities

Work from home

Training and growth potential

Supportive team environment

Qualifications

• Strong communication and customer service skills are essential.
• Comfortable using computers and online booking systems is required.
• Ability to stay organized and pay attention to detail is necessary.
• Must be friendly, helpful, and patient with customers.

Responsibilities

• Assist customers with booking flights, hotels, and transportation.
• Provide clear and friendly support through phone, email, or chat.
• Answer basic travel questions and guide customers to the right options.
• Update reservations and confirm details for accuracy.
• Support the team with day-to-day travel service tasks.

Skills

Strong communication skills

Customer service skills

Organizational skills

Computer proficiency

Job description

We are seeking a remote Vacation Planner to assist customers with organizing vacations from start to finish. You’ll support clients with bookings, schedules, and general travel questions while working from home.

Responsibilities

• Assist customers with booking flights, hotels, and transportation.
• Provide clear and friendly support through phone, email, or chat.
• Answer basic travel questions and guide customers to the right options.
• Update reservations and confirm details for accuracy.
• Support the team with day-to-day travel service tasks.

Qualifications

• Strong communication and customer service skills.
• Comfortable using computers and online booking systems.
• Ability to stay organized and pay attention to detail.
• Friendly, helpful, and patient with customers.
• Previous experience in customer service or hospitality is a plus, but not required.

Job Type

Remote — Full-time or Part-time

Benefits

• Flexible schedule opportunities
• Work from home
• Training and growth potential
• Supportive team environment