Vacation Experience Planner

Sweet Carolina Travels; Manchester; Remote; GBP 25,000 - 35,000; Full time

Job summary

A travel agency based in Manchester is seeking a detail-oriented Vacation Experience Coach to guide clients through the vacation planning process. You will provide exceptional customer care by consulting on preferences, researching destinations, and creating custom itineraries. The ideal candidate should excel in communication, problem-solving, and organization, with the ability to work independently. This role offers the flexibility of remote work.

Qualifications

• Detail-oriented and service-driven with a passion for planning memorable getaways.
• Comfortable learning new software and booking systems.
• Ability to work independently and manage your own schedule.

Responsibilities

• Consult with clients to understand vacation goals and preferences.
• Research and build custom itineraries for clients.
• Manage bookings, confirmations, and payments through approved systems.

Skills

Strong communication skills

Customer-focused mindset

Excellent organization and attention to detail

Problem-solving attitude

Job description

A travel agency based in Manchester is seeking a detail-oriented Vacation Experience Coach to guide clients through the vacation planning process. You will provide exceptional customer care by consulting on preferences, researching destinations, and creating custom itineraries. The ideal candidate should excel in communication, problem-solving, and organization, with the ability to work independently. This role offers the flexibility of remote work.